Studentuniverse.com.au
As an independent reviewer, I recently had the opportunity to explore Studentuniverse.com.au, and I must say, I was thoroughly impressed. The website offers a wide range of services catered specifically to students, making it a one-stop shop for all their travel needs. From discounted flights and accommodation to travel insurance and student discounts, Studentuniverse.com.au truly has it all. One of the standout features of Studentuniverse.com.au is its user-friendly interface. Navigating through the website is a breeze, and finding the information you need is quick and easy. The website is also visually appealing, with vibrant colors and clear, concise information. In terms of services offered, Studentuniverse.com.au goes above and beyond to cater to the needs of students. The discounts on flights and accommodation are unbeatable, making it affordable for students to travel and explore the world. Additionally, the website offers a range of resources and tips for students looking to study abroad or travel during their university breaks. Overall, I highly recommend Studentuniverse.com.au to any student looking to travel on a budget. With its wide range of services, user-friendly interface, and unbeatable discounts, it truly is a must-visit for any student traveler.
StudentUniverse
StudentUniverse is a leading online travel agency that specializes in providing discounted travel services to students and young adults. They offer exclusive deals on flights, hotels, tours, and more, making it easier for students to explore the world on a budget. With a focus on affordability and convenience, StudentUniverse has become a popular choice for students looking to travel for educational or leisure purposes. Their user-friendly website and dedicated customer service team make booking travel arrangements a breeze. Whether you’re studying abroad or planning a vacation, StudentUniverse is the go-to platform for all your travel needs.
Contact
StudentUniverse 24 Southwark Bridge Road, London SE1 9HF, UK
+44 808 234 4107
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Advantages
- ✅ Easy booking process with a userfriendly interface
- ✅ Wide range of student discounts and deals on flights, accommodation, and activities
- ✅ Excellent customer service with quick response times
- ✅ Exclusive offers and promotions for students
- ✅ Helpful travel guides and tips for students on a budget
Disadvantages
- ❌ The website interface is outdated and difficult to navigate
- ❌ Customer service response times are slow and unhelpful
- ❌ Limited options for student discounts and deals compared to other travel websites
- ❌ Hidden fees and charges not clearly disclosed during booking process
- ❌ Lack of transparency in pricing and availability of flights and accommodations
Experiences
I booked a flight to New Zealand through Student Universe. The next day I received an email saying that they could not honour the booking as the price had gone up. After a few emails backwards and forwards SU agreed to cancel the booking and REFUND THE MONEY – which they had taken from my account even though they could not fulfill the booking. Very surprised to find that SU had taken the money even though the flight was not available.
Tom Wass
Just imagine this.. They work as a travel agency, selling flight tickets as the big part of the business, yet their supporters in Live chat don’t even know what “checking online” means. They answered that they don’t know about that, and I must pay if I change anything. This is my 3rd attempt to solve a problem, and I swear, this is also the last time I purchase any ticket from Student Universe. I got an issue, due to Turkish Airline changing their flight schedule. And people, seriously consider it, as tickets from the airline are only ~15-30euro more expensive. Purchased through Student Universe, you have to do all the changes through them, not to mention the particular problem, that you cannot really check/ change the ticket status (according to the airline’s request) on Turkish website. When I asked about my ticket validation for the 1st time, they assured me that everything was alright now, no problem at all. Which turned out it’s not, so I managed to contact them and they reissued my ticket again, even double-checked as they told me. Yesterday, when I checked my reservation code on Turkish website, they announced me that the code was not valid anymore. After 1-hour-discussion with a girl in Live chat, I realized that they will not take any responsibility or further help, if the worst case happened, that the airline told me on my departure day that my ticket was not valid. Not to mention, that the airline already refunded my money last month, yet she still confirmed that my ticket is valid? Turkish Airline gives customer the choices to change (provided flights) or cancel the ticket without any fee, but S.U told me, that even though my ticket was not valid at that time, if I want to change or cancel it, I have to pay? and they will adjust the new flight automatically without my confirmation… I don’t say that I fully understand the situation, and I still now am trying to solve the problem. But the service is not clear, the process is not transparent, and the supporters are not well trained at all. What do you charge your service fee for???
Quyen Ta
A useful tool, but an extremely terrible customer service. I was last year unable to utilise my flight last year due to COVID-19 and so decided to refund my ticket which I had paid over £500 for in exchange for credit (which was the only option). I received this confirmatio in writing. I then 9 months later after multiple lockdowns requested to utilise my credits and was informed that I was in fact considered a “no show” and that I could not redeem any credit. After attempting to call their customer service and send emails multiple times I was consitently ignored and have not yet received a resolution to my issue.
Ramsey
They charge you more and try to con you by telling you its your bank exchange rate issue. I booked a flight Toronto to London Heathrow and paid in Canadian Dollars using a Canadian credit card and the site was showing the price in Canadian Dollars and charge a lot more than the invoice said. They said it’s the “exchange rate” and you need to contact the bank. Also, I was told the price for the check in bag is £37 which should be around $60 but somehow charge $75 Canadian Dollars. They seem to give wrong information and blame the “exchange rate”. I will be calling my bank and reporting these crooks to investigate how they are getting away with ripping people off and blaming the banks. Its absolutely ridiculous. Never using them again. Stay away!!!
S S
Just travelled on it for turkish airline, was the cheapest ticket and had no problem. Got little scared when I received a call from them all of the sudden asking for info about me and my paying card to valided I was the buyer, which was kind weird.
Mohammed Gharib
FAQ
Yes, Studentuniverse.com.au is a reputable and trustworthy platform that specializes in providing discounted rates for students on flights, accommodations, and other travel services.
Absolutely, the customer service team at Studentuniverse.com.au is known for their prompt and helpful assistance to ensure a smooth booking experience for all users.
Yes, Studentuniverse.com.au offers exclusive deals and discounts specifically tailored for students, making it a go-to platform for budget-friendly travel options.
The website interface of Studentuniverse.com.au is designed to be intuitive and easy to navigate, allowing users to quickly search and book their desired travel arrangements with ease.
Yes, Studentuniverse.com.au provides flexible booking options for students, including the ability to make changes or cancellations to their reservations as needed, ensuring a hassle-free experience.