Justfly.ca
Justfly.ca is a top-rated online travel agency that offers a wide range of services to customers in Canada. Their website is user-friendly and easy to navigate, making it simple to search for and book flights, hotels, and rental cars. Customers can also read reviews and compare prices to ensure they are getting the best deal possible. One of the standout features of Justfly.ca is their customer service. They have a dedicated team of representatives who are available 24/7 to assist with any questions or concerns. Customers can reach out via phone, email, or live chat for personalized assistance. In addition to their excellent customer service, Justfly.ca also offers a price match guarantee. If customers find a lower price on a flight, hotel, or rental car within 24 hours of booking, Justfly.ca will refund the difference. This commitment to customer satisfaction sets them apart from other online travel agencies. Overall, Justfly.ca is a reliable and trustworthy option for booking travel in Canada. With their user-friendly website, exceptional customer service, and price match guarantee, customers can feel confident in their booking decisions.
Just Fly Business Ltd
Just Fly Business Ltd is a premier travel agency specializing in business class and first class flights. With a focus on luxury and comfort, they offer a wide range of services to cater to the needs of discerning travelers. From personalized booking assistance to exclusive deals and discounts, Just Fly Business Ltd ensures a seamless and enjoyable travel experience for their clients. Their team of experienced professionals is dedicated to providing top-notch customer service and ensuring that every aspect of the journey is taken care of. Whether you are flying for business or pleasure, Just Fly Business Ltd is your go-to choice for premium travel services.
Contact
Just Fly Business Ltd Cambridge House, 180 Upper Richmond Road, London SW15 2SH, UK
+44 20 8417 1366
- Monday: 9:00 a.m.–7:00 p.m.
- Tuesday: 9:00 a.m.–7:00 p.m.
- Wednesday: 9:00 a.m.–7:00 p.m.
- Thursday: 9:00 a.m.–7:00 p.m.
- Friday: 9:00 a.m.–7:00 p.m.
- Saturday: 10:00 a.m.–4:00 p.m.
- Sunday: 10:00 a.m.–4:00 p.m.
Advantages
- ✅ Justfly.ca offers excellent customer service, with prompt responses to inquiries and assistance with booking flights.
- ✅ The website is userfriendly and easy to navigate, making it simple to compare prices and find the best deals on flights.
- ✅ Justfly.ca provides a wide range of options for flights, allowing customers to choose from various airlines and routes.
- ✅ The prices on Justfly.ca are competitive and often lower than other online travel agencies, saving customers money on their bookings.
- ✅ Customers can easily manage their bookings and make changes or cancellations through the Justfly.ca website, providing convenience and flexibility.
Disadvantages
- ❌ Poor customer service response time
- ❌ Hidden fees and charges not disclosed upfront
- ❌ Limited options for flight customization
- ❌ Difficulty in navigating the website for booking
- ❌ Lack of transparency in refund and cancellation policies
Experiences
Myself and my husband can’t thank Colin enough @ JFB for all his help. The trip has been perfect and we were kept up to date with any changes and any questions we had we answered promptly. Thank You Colin. Don’t hesitate to book with this company.Highly rec! Karen and Martin Johnson.
karen johnson
Brilliant service , on all aspects of the process . Staff could not do any more , lovely people and make it easy to do business with them . They provided the best and most competitive price , but not at the risk of a sub standard service offering. Having the backing of the Hays travel group adds further confidence and trust to the consumer / provider relationship. Cannot speak more highly of Amy , Emily , Elliott & Mark , all are a credit to the group . I would highly recommend them , not only for price but for the back up service they provide .
George Kane
Having used JFB for trips to Australia and South Africa, I have been incredibly impressed with both their service (Elliott is my go-to) and their prices. This is a 5-Star business offering luxury travel at very accessible prices without compromise – they help me to keep more of my money in my own pocket when I travel!! Just about to book a business trip to the US and family holiday to Australia with them knowing I won’t be disappointed.
Paul Corbett
The tragic experience which I am going to share is of my brother and is unacceptable. Its a scam in other words. I am sharing the whole story which my brother went through so that others should be aware of. I am extremely disappointed and frustrated with the unacceptable service provided by JustFly. I had made my flight reservations for a trip to Europe with JustFly in October 2022. The itinerary included a departure flight from San Francisco to Zurich and a return flight from Amsterdam to San Francisco. However, on October 5th, 2022, I received an email from JustFly informing me that my itinerary had been changed with no specific information. When I called JustFly, they only mentioned a delay to my departure flight, but didn’t mention anything about my return flight. I went ahead and got my visa approved, and traveled to Zurich on December 23rd, 2022, trusting that JustFly had taken care of my return flight arrangements. To my shock and dismay, on the day of my scheduled return flight, January 7th, 2023, Lufthansa informed me that my flight, which was supposed to be operated by United Airlines, from Amsterdam to Dulles, did not exist and told me to contact United. When I contacted United, they also confirmed that the flight did not exist. I found out that it had last operated in December 2020, leaving me stranded and with no options to return to San Francisco on the same day. I reached out to JustFly via Twitter, as I was unable to access the JustFly website on international roaming, and was left with no choice but to pay $5133 to KLM for a flight that was departing later that day. JustFly’s response was completely unacceptable, the agent told me that JustFly had informed me of the cancellation of my flight, which was not true and that they would not reimburse me for the flight fare I paid for the KLM flight. The agent also said that they would only work on reimbursing me for the original flight which was cancelled, but only if Lufthansa approved it, this is unacceptable, it was clear mistake of the agency and they should take the responsibility for their mistake. I demand immediate action to be taken to rectify this situation and to reimburse me for the additional flight fare I had to pay to return to San Francisco. I expect JustFly to take full responsibility for their mistake and provide me with proper compensation for the inconvenience and stress caused by their negligence.
Poonam Sahoo
Excellent service ! I was a bit worry at the beginning because the price were 3k cheaper than on virgin airline website but in fact everything was perfect! Thanks Elliott for your patience ! Will definitely use/recommend again !
Nora T
FAQ
Justfly.ca offre une gamme de services de réservation de vols, d’hôtels, de locations de voitures et de forfaits vacances.
Le processus de réservation sur Justfly.ca est simple et convivial. Il vous suffit de sélectionner vos dates de voyage, vos destinations et vos préférences, puis de suivre les étapes pour finaliser votre réservation.
Oui, Justfly.ca dispose d’un service clientèle disponible 24 heures sur 24 pour répondre à toutes vos questions et vous assister en cas de besoin avant, pendant et après votre voyage.
Oui, Justfly.ca s’efforce de proposer des tarifs compétitifs pour les vols, les hôtels et les forfaits vacances afin de vous offrir les meilleures offres possibles pour vos voyages.
Oui, il est possible de modifier ou d’annuler une réservation sur Justfly.ca, sous réserve des conditions spécifiques de chaque fournisseur de services. Il est recommandé de consulter les politiques de modification et d’annulation avant de finaliser votre réservation.