Eyebuydirect.ca
As an independent reviewer, I recently had the opportunity to experience the services provided by Eyebuydirect.ca. I must say, I was thoroughly impressed with the level of professionalism and efficiency displayed by this online eyewear retailer. Eyebuydirect.ca offers a wide range of eyeglasses and sunglasses at affordable prices, making it a convenient option for individuals looking to purchase stylish eyewear without breaking the bank. The website is user-friendly and easy to navigate, allowing customers to browse through the various options available and make their selections with ease. One of the standout features of Eyebuydirect.ca is their virtual try-on tool, which allows customers to see how different frames will look on their face before making a purchase. This innovative feature sets Eyebuydirect.ca apart from other online eyewear retailers and provides customers with added confidence in their selections. In terms of customer service, Eyebuydirect.ca excels in providing timely and helpful assistance to customers. I found their representatives to be knowledgeable and courteous, answering all of my inquiries promptly and effectively. Overall, my experience with Eyebuydirect.ca was extremely positive, and I would highly recommend their services to anyone in need of quality eyewear at affordable prices. Eyebuydirect.ca truly stands out as a top-notch option in the online eyewear industry.
Eyebuydirect
Eyebuydirect is a popular online retailer that specializes in selling affordable prescription eyeglasses and sunglasses. They offer a wide variety of stylish frames for both men and women, along with the option to add prescription lenses. Customers can also take advantage of virtual try-on tools to find the perfect pair of glasses for their face shape. With a focus on affordability and convenience, Eyebuydirect has become a go-to destination for those looking to purchase high-quality eyewear online.
Contact
Eyebuydirect 177 E Colorado Blvd, Pasadena, CA 91105-1936, USA
+1 855-393-2891
Advantages
- ✅ Excellent customer service with quick response times and helpful representatives
- ✅ Wide selection of affordable eyewear options to choose from
- ✅ Fast and reliable shipping, with the option for expedited delivery
- ✅ Userfriendly website interface for easy browsing and purchasing
- ✅ Regular promotions and discounts for loyal customers
Disadvantages
- ❌ Poor customer service response time
- ❌ Limited selection of eyeglasses frames
- ❌ High shipping costs for Canadian customers
- ❌ Difficulty in navigating website for firsttime users
- ❌ Lack of virtual tryon feature for eyeglasses
Experiences
This frame got broken twice exactly on the same spot. First time the frame got broken in 3 months, they have replaced it with new glasses that got broken again in a month. Eyebuydirect sells very low quality frames… After your reply: I was on a phone with you, Eyebuydirect, for an hour trying replace with a new frame or return my funds, you have refused it. So, now you’re worry after my negative review. Btw, I did warn you about placing negative comments on social media.
Lev Goukassian
WORST CUSTOMER SERVICE EVER! Sent a dozen emails to them and had ZERO response. Don’t waste your time with this company. GO SOMEWHERE ELSE! 11 days to process an order is unreasonable! USPS label was printed on 6 April. Wasnt delivered to USPS until 11 April. Wish I had used someone else. All I asked was that Eyebuy direct answer my email. Review of final product TBD.
Robert Bottai
If you are looking for great deals on glasses- especially frames with a lot of personality, as well as wanting to get more than 1 pair of frames at a time for low cost- this is your absolute go-to place! For almost 2 years I ordered multiple pairs of glasses, paid nowhere near what I would pay at a brick-n-mortar optical shop, and received so so so many compliments from strangers on my frames! Eyebuydirect gives you lots of coupons, there is a tier system where you earn points that apply to future purchases, and you even get specials for your birthday. Update December 2023: Another great experience with this company! The glasses I ordered- progressives- did not land good on my face and when I reached out to the company, they responded immediately, advised me these two pairs would be redone, AND they gave me a pre-paid label to mail the original pairs to a charity that Eye Buy Direct donates to! Kudos Kudos Kudos! LOVE THAT THEY DONATE! And yet another update in December 2023! Love how they read and respond to reviews, especially positive reviews as many companies will ignore the positive reviews and only respond to the really negative ones. I appreciate that this company acknowledges the time customers take to give kudos! So….yet another kudos to eyebuydirect!
TC B
Love Love my new pair of glasses, thank you so much. They are absolutely perfect. I highly recommend you use them…
J R
Screws have fallen out after owning glasses for a few months. They moderate reviews and keep deleting my review 🙁
Ashley Lopez
FAQ
Orders from Eyebuydirect.ca typically take around 7-14 business days to be delivered in Canada. However, customers can opt for expedited shipping for faster delivery.
Yes, the eyeglasses from Eyebuydirect.ca are made with high-quality materials and are designed to be durable and long-lasting. Customers can expect their glasses to withstand everyday wear and tear.
Yes, Eyebuydirect.ca offers a 14-day return or exchange policy for customers in Canada. If customers are not satisfied with their purchase, they can return or exchange their eyewear for a different style or size.
Yes, Eyebuydirect.ca offers prescription lenses for their eyeglasses. Customers can input their prescription information during the ordering process to receive custom-made glasses tailored to their vision needs.
Eyebuydirect.ca offers free standard shipping on orders over a certain amount in Canada. Customers may incur additional fees for expedited shipping or special handling requests.