Itravel2000.ca
Itravel2000.ca is a top-notch online travel agency that offers a wide range of services to cater to all your travel needs. From booking flights and hotels to organizing tours and activities, Itravel2000.ca has got you covered. Their user-friendly website makes it easy to search for and book the perfect vacation package, ensuring a seamless and stress-free travel experience. With their excellent customer service and competitive prices, Itravel2000.ca is the go-to destination for all your travel planning needs in Canada.
itravel2000
iTravel2000 is a leading online travel agency in Canada, offering a wide range of travel services including flights, hotels, vacation packages, and car rentals. With a user-friendly website and excellent customer service, iTravel2000 is dedicated to providing customers with the best travel deals and experiences. Their team of travel experts ensures that every trip is tailored to meet the individual needs and preferences of each customer. Whether you’re planning a family vacation, a romantic getaway, or a business trip, iTravel2000 has everything you need to make your travel dreams a reality.
Contact
itravel2000 5343 Dundas St W 4th Floor, Etobicoke, ON M9B 6K5, Canada
+1 866-969-3325
- Monday: 8:30 a.m.–12:00 a.m.
- Tuesday: 8:30 a.m.–12:00 a.m.
- Wednesday: 8:30 a.m.–12:00 a.m.
- Thursday: 8:30 a.m.–12:00 a.m.
- Friday: 8:30 a.m.–12:00 a.m.
- Saturday: 8:00 a.m.–5:00 p.m.
- Sunday: 8:00 a.m.–5:00 p.m.
Advantages
- ✅ Itravel2000.ca offers a wide range of services to choose from, including flights, hotels, and vacation packages.
- ✅ The website provides detailed reviews and ratings from real customers, helping users make informed decisions.
- ✅ Customers can easily compare prices and options to find the best deals for their travel needs.
- ✅ Itravel2000.ca offers excellent customer service, with representatives available to assist with any questions or concerns.
- ✅ The website regularly updates its offerings and promotions, ensuring that customers have access to the latest deals and discounts.
Disadvantages
- ❌ The customer service response time is often slow and unresponsive.
- ❌ There are hidden fees and charges that are not clearly disclosed on the website.
- ❌ The booking process can be confusing and difficult to navigate.
- ❌ Some customers have reported issues with cancelled or changed flights without proper notification.
- ❌ The website interface is outdated and not userfriendly.
Experiences
This company has worse salespeople. Once your payment is done they do not care about you anymore. Raybia who booked our package to Cuba is never there when we had an emergency with one of the passengers being admitted to the ER. I called in to cancel for that person. And now they are making it difficult to help to get a refund from The credit card company. I will never use that company again nor recommend anyone. There customer service representative has no idea of what they are doing. Plain and simple do not use I travel 2000 you will have regrets. I was also refused to speak to a manager. I will escalate to their head office. Raybia also never return anyone’s call. I’m so disappointed in their service.
Yashodra Persaud
I recently booked a trip to Cayo Santa Maria. Initially when I called I spoke with Allana and asked her opinion on some of the resorts. I also questioned some of the concerns I had read, to which she assured me to be untrue and one of her recommendations was Cayo Santa Maria Sanctuary Grand Memories, which I booked. This occurred on the Sunday with the Friday as my departure date. Tuesday I left her a message to say I had not received my insurance documents or invoice, no reply. Called again and was able to secure the invoice and was instructed to email her and the agent would also email her. Still no reply. Called again and agent tried to access insurance but was unsuccessful and told me to give her till noon next day and if I didn’t hear from her to call her partner. She still never bothered to call and I reached out to the partner. He was most helpful and I got the document. Her recommendation was completely off base and my concerns were correct. But, furthermore she is not professional and I would steer clear of ever booking with her. I should not have had to make multiple calls, waiting on hold, correcting my wrong email to get my paperwork. I deserve an apology. I have used this company for many years and never had any issues until her. I will reconsider using itravel in the future.
Kelly Hodgins
I’ve been a client of itravel2000 since 2015, as I am a Petro Canada Member. I had no issue during those years, they take care issues and were always apologetic and deals with issues right away.. I kept on using my points card because of itravel2000, even when when Petro Canada is no longer with CIBC. I booked a flight last June 2023 for a long haul flight again with my son for Feb 5, 2024 this year… this Saturday coming. Then came Sept. 2023, few months after June, an agent Dylan Kumar called me for a schedule changed, some changes for my son’s and some for me, from 2weeks that I originally booked, he changed it to 3wks. I didn’t argue at all and just accepted it. He emailed me the confirmed itenerary afterwards. I had to ask my boss an extra week and it was so stressful. I thought it was already ok, this coming Saturday is our flight. I received an email from the airline stating the original schedule for 2 wks only! I got mad,& stressed out! I already made my schedules, my boss changed our schedules, our salary has been fixed, everything is now messed up! I talked to them, spent the whole day going back & forth, but agent Jake told me that I had to pay extra $700.00 for changing the flight , because it was a glitch…which I didn’t ask from Dylan Kumar. Jake offered other days cheaper…$500 plus! Still I am paying for the extra that I didn’t make a mistake with. I offered paying the half of $700.00 even if it wasn’t my mistake…and still they didn’t want, they kept on saying it is airline policy. I talked with their supervisor just now, he was saying same thing & I told him that his employee is telling me that they’re just humans, they make mistakes too… I get that, but at least call me right away in Sept when he noticed the glitch, before sending me the itenerary in Sept or even after when he noticed it… just call me right away and I will understand! All I can say will be, “send me the correct info…” But nobody called until today…my flight is this Saturday already. I will report this to BBB, Complaints Board, then sue them when I get back here after my vacation. What a terrible experience they gave me this time… never again use them and I will close Petro Canada Card, I will just move to RBC for my gas points. I am so disappointed with those new group of employees that Canadian companies are hiring. I am not prejudice…but this group I never trust ever in any business here in Canada, they don’t accept their mistakes and will never meet in the middle with their clients. So different with the old itravel2000. So different with real Canadians when I first arrived in 2005. -Noticed that they are RED TAG Agents😡
Famous Sapphire (Shakespeare)
Nataly from iTravel VIP team was incredible to book with. They maintained great customer service and communication was done in a timely matter! We were able to book our dream trip. Thanks a lot 🙂
Jenelle F
Jasmine was amazing she was very helpful as we were a group of 6 booking with departures from different cities. She was so patient and accommodating, she really went above and beyond as we all wanted to use our own payment methods. We’ll definitely be calling her back for our next trip.
Bruce Simpson
FAQ
Itravel2000.ca stands out for its competitive pricing, extensive travel options, and exceptional customer service. They prioritize customer satisfaction and go the extra mile to make every trip memorable.
The booking process on Itravel2000.ca is user-friendly and efficient. Customers can easily search for and compare flights, hotels, and vacation packages, making it convenient to plan and book their trips.
Itravel2000.ca values transparency and authenticity, ensuring that all reviews and ratings on their platform are from verified customers. Customers can trust the feedback provided to make informed decisions about their travel plans.
Itravel2000.ca provides round-the-clock customer support to assist customers with any inquiries or issues they may have before, during, or after their trip. Their team is dedicated to ensuring a smooth and enjoyable travel experience for all customers.
Itravel2000.ca has a flexible and customer-centric approach to handling unexpected changes or cancellations. Their team works closely with customers to find suitable solutions and minimize any inconvenience caused by unforeseen circumstances.