Expedia.ca
As an independent reviewer, I must say that my experience with Expedia.ca has been exceptional. The website is user-friendly and easy to navigate, making it a breeze to book flights, hotels, and car rentals. The customer service is top-notch, with representatives always ready to assist with any inquiries or issues that may arise. I have found that Expedia.ca offers a wide range of options at competitive prices, making it a go-to choice for all my travel needs. The website also provides valuable information on destinations, making it easier to plan the perfect trip. In conclusion, I highly recommend Expedia.ca for all your travel booking needs. With its user-friendly interface, excellent customer service, and competitive prices, it is truly a one-stop shop for all things travel-related.
Expedia Canada Corporation
Expedia Canada Corporation is a leading online travel agency that offers a wide range of travel services, including flights, hotels, car rentals, and vacation packages. With a user-friendly website and mobile app, Expedia Canada makes it easy for customers to book their travel arrangements quickly and efficiently. The company also provides excellent customer service and competitive prices, making it a popular choice for Canadian travelers.
Contact
Expedia Canada Corporation Floor 28, 1000 Rue De la Gauchetière O, Montréal, QC H3B 4W5, Canada
+1 888-397-3342
- Monday: 8:30 a.m.–4:30 p.m.
- Tuesday: 8:30 a.m.–4:30 p.m.
- Wednesday: 8:30 a.m.–4:30 p.m.
- Thursday: 8:30 a.m.–4:30 p.m.
- Friday: 8:30 a.m.–4:30 p.m.
- Saturday: Closed
- Sunday: Closed
Advantages
- ✅ Easy to use website interface with clear navigation
- ✅ Wide selection of services and accommodations available for booking
- ✅ Transparent pricing and no hidden fees
- ✅ Helpful customer service available 24/7 for any inquiries or issues
- ✅ Loyalty program rewards frequent users with discounts and exclusive deals
Disadvantages
- ❌ The customer service response time is slow and often leaves customers waiting for extended periods before receiving assistance.
- ❌ The website interface is outdated and difficult to navigate, making it frustrating for users to book and manage their travel arrangements.
- ❌ There are hidden fees and charges that are not clearly disclosed, leading to unexpected costs for customers.
- ❌ The booking process can be confusing and prone to errors, resulting in incorrect reservations or double bookings.
- ❌ Some customers have reported issues with refund processing, with delays and complications in receiving their money back for cancelled bookings.
Experiences
This review is about Expedia for TD: My experience was atrocious, trying to refund and later chage a ticket I had with them. An incredible amount of hours spent on the phone – I would have been paid more money than the value that Expedia owed me if I had been working for minimum wage during that ridiculous number of hours. And ALL FOR NOTHING: Their systems are permanently broken, incapable of checking or confirming anything, and every time I called I had to reexplain the situation from scratch to someone new, for like half an hour. The worst of all is that they didn’t manage to solve it mostly due to technical problems, so they gave me a $50 coupon to shut my mouth, plus vague promises to follow the issue again in the future (which never happened). Adding insult to injury, when I decided to just go on with my life and pay from scratch for a new flight, using the coupon, through Expedia, it didn’t work. More tecnhical problems. I called again and the agents couldn’t figure out why the coupon wasn’t working. I must have spent another 8-10 additional hours on the phone trying to figure this out. As I kept not working, I finally decide to give up on Expedia for TD and book my ticket elsewhere. Again, those $50 that I never got were a lot less valuable than the time I spent dealing with this kafkian situation. Basically: Expedia for TD is NOT Expedia, they’re like a different company using the same name, way worse managed and basically broken. Use your TD points elsewhere, not for a flight. It’s the worse flight booking experience I have had in my life. Great shame on TD and Expedia for allowing this thing to exist.
Antonio Aguilar-Jimenez
Expedia overcharged me $205.15 for a plane ticket. I have been on the phone with their customer service for THREE months to get it back. They admit it was their fault. They say they will reimburse the credit card. They don’t. Then they say they will send a check. They don’t. Now they say I have to ask the airline for the money, even though it’s Expedia’s fault and the ticket was bought through them. Never, I repeat never do business with this company, which is worth $15B but gives people the runaround to avoid paying $205.15 in overcharge.
Lisa Beckman
Horrible experience, do not book with them. Call the hotel directly yourself. I wanted to add an additional day to my stay at a hotel in New Hampshire. I had purchased cancellation insurance. Unfortunately it does not cover additional changes to the room or cancelling of said trip. to add the additional day they wanted to charge me $243.50 American for a room that cost $103 a night. I told them my displeasure with their service and that I will never use them ever again and looked at trying to cancel my reservation only to read in the fine print that there’s nine rules regulations you have to abide by which the $25 insurance fee that I paid does not meet those requirements so forced to keep the reservation. Don’t use Expedia book directly with the hotel, and save yourself a bunch of hassle they’re useless I would write less than one star if I could.
Peter Wood
If I could give a zero I would. They are thieves. If anything doesn’t go perfectly right with your booking, they will give you the runaround over and over again until they say the file is closed because it’s been too long, not refunding your money regardless of how much backup you provide to say they said they would. They should not have a license to operate!! If you have had this experience too, submit them to the Better Business Bureau and the credit card companies. They thrive because people have little recourse on what they can do when their hard earned money has been stolen from them by Expedia.
Brooke MacLeod
charged me for hotel stay- wrong date and would not reimburse my money. Had to pay twice. See you I’m small case court !
Sam Ifergan
FAQ
Expedia.ca offre une large sélection d’options de voyage, des offres spéciales et des remises exclusives pour les membres.
Vous pouvez contacter le service clientèle d’Expedia.ca par téléphone, chat en direct ou par e-mail pour obtenir de l’aide et des informations.
Expedia.ca propose des politiques d’annulation flexibles pour de nombreuses réservations, mais les conditions varient en fonction du type de réservation et du fournisseur.
Vous pouvez réserver des vols, des hôtels, des forfaits vacances, des locations de voitures et des activités de loisirs sur Expedia.ca pour planifier votre voyage complet.
Expedia.ca offre une garantie du meilleur prix pour de nombreuses réservations, ce qui vous assure de trouver les tarifs les plus bas disponibles pour votre voyage.