Flixbus reviews

As an independent reviewer, I can confidently say that Flixbus.ca provides exceptional service in the transportation industry. Their buses are comfortable, reliable, and affordable, making them a top choice for travelers in Canada. The customer service is outstanding, with friendly and helpful staff ready to assist passengers with any inquiries. Overall, Flixbus.ca offers a seamless and enjoyable travel experience for all customers.

Flixbus.ca

As an independent reviewer, I recently had the opportunity to experience the services offered by Flixbus.ca. Let me start by saying that my overall impression was extremely positive. From the moment I booked my ticket online to the moment I arrived at my destination, I was impressed by the level of service and convenience provided by Flixbus.ca. One of the things that stood out to me was the ease of booking my ticket. The website was user-friendly and intuitive, making it simple for me to select my desired route and schedule. I also appreciated the flexibility in ticket options, allowing me to choose the type of seat and amenities that best suited my needs. During my journey, I found the bus to be clean and comfortable. The seats were spacious, and the onboard amenities such as Wi-Fi and power outlets were a nice touch. The bus driver was professional and courteous, making sure to provide clear announcements and updates throughout the trip. Overall, my experience with Flixbus.ca was excellent. I would highly recommend their services to anyone looking for a reliable and affordable way to travel within Canada. Thank you, Flixbus.ca, for providing such a great service.

FlixBus France SARL

FlixBus France SARL is a leading intercity bus service provider in Canada, offering affordable and convenient travel options for passengers. The company operates a modern fleet of buses equipped with amenities such as free Wi-Fi, power outlets, and comfortable seating. FlixBus France SARL prides itself on its commitment to customer satisfaction and safety, ensuring a pleasant journey for all passengers. With a wide range of routes and destinations across Canada, FlixBus France SARL is the preferred choice for travelers looking for a reliable and efficient transportation option.

Contact

FlixBus France SARL 17/21 Rue Saint-Fiacre, 75002 Paris, France
+33 1 76 36 04 12

• Monday: 9:00 a.m.–6:00 p.m.
• Tuesday: 9:00 a.m.–6:00 p.m.
• Wednesday: 9:00 a.m.–6:00 p.m.
• Thursday: 9:00 a.m.–6:00 p.m.
• Friday: 9:00 a.m.–6:00 p.m.
• Saturday: Closed
• Sunday: Closed

Advantages

• ✅ Flixbus.ca offers affordable prices for longdistance bus travel across Canada
• ✅ The buses are comfortable and equipped with amenities such as free WiFi and power outlets
• ✅ The booking process is userfriendly and allows for easy customization of travel preferences
• ✅ Flixbus.ca has a reliable customer service team that is available 24/7 to assist with any inquiries or issues
• ✅ The bus routes are convenient and cover a wide range of destinations, making it easy to travel to different cities in Canada.

Disadvantages

• ❌ The customer service response time is often slow and unresponsive, leading to frustration for passengers.
• ❌ The bus schedules are frequently delayed or cancelled without prior notice, causing inconvenience for travelers.
• ❌ The cleanliness of the buses is subpar, with dirty seats and unpleasant odors present on many journeys.
• ❌ The onboard amenities, such as WiFi and power outlets, are unreliable and often do not work as advertised.
• ❌ The ticket prices are not always competitive compared to other transportation options, making Flixbus.ca less costeffective for budgetconscious travelers.

Experiences

Worst experience ever in my life !!!!!!!! First, I paid extra money for my seat (with table), of course my seat was already occupied and I got the seat for disabled people which was very uncomfortable!!! Second of all and the most important, after a small break of couple of minutes, the driver left the fuel station without some passengers 😑😑😑 They were running after the bus and he refused to stop and take them. WHILE ALL their luggage were still in the bus. His answer was “sorry, to late”. I am in shock after this experience and for sure I will never use FlixBus Again!!!! P.s to mention, the driver was a young man who was speaking only france (he was definitely not a france as origin) and very very arrogant!!!

Alina Vasile

Absolutely unreliable and pathetic service. I had booked a bus from Amsterdam to Paris via Flixbus for 11:50PM. The bus never arrived and we were waiting there for almost 30 mins prior to the departure time. I checked with the driver in the arrivals section where the bus leaves from and he said “right here”, so we continued to wait. Around 11:57 PM, we checked the live tracking and it showed a fake status that the bus had just left 2 mins prior. There was no bus at the departure point and especially since it was the start of the journey, the bus should’ve been there at least 15 mins before leaving. I tried to reach out to Flixbus directly but they keep sending the same email asking for details of the booking. We ended up taking a Blablabus the next day to just get home.

Aakanksha Sonalkar

I wish I could give 0 stars. The bus from London to Lille was delayed by 12 hours. We were give a meager 10€ to spend on food and drinks, while we had to spend the night in the port terminal at Dover. We were given nothing else. People missed connections, had to book alternative transportation, and all we were given was 10€. Terrible. Refunds for the hotel I had to book (since I was left stranded due to the delay) hasn’t been processed yet, 3 months after I initially contacted customer services. Every new email I receive from them (which takes about 2-3 weeks) is from a different agent, and as they don’t seem to bother reading the whole conversation, start the refund process from the beginning. Worst customer service ever. I will never use their services again. Please avoid.

Giovanni Sanvito

Never in your life use flixbus! This company is a trash. We were supposed to go from Marseille to Paris on the fixed day but apparently they changed the day not the hour and didn’t even inform us only at the last minute. So we paid extra to change the day and that was not all. The bus got delayed 1h10m and when it arrived they told us to sit wherever we wanted even though we had our seats mentioned on the tickets. We sat randomly and started to move when on the way the bus stopped for the gas and it never continued again. Because it showed that there was a problem with the bus. They tried to check what was wrong but didn’t understand anything even after calling for a help. So we stayed in the middle of the road for 5h at night during winter because guess what the door of the toilet was not shut properly. The end I hope this was enough proof not to use this company ever in your life.

Yuri Sahakyan

The worst solution ever!! The customer service bad. I was asking about a refund no one answered me…and after one month you will be refund by voucher and not by cash and not at 100%#horrible #worstcustomerservice

Elisa Francesca Bruno

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