Azazie.ca
As an independent reviewer, I must say that my experience with Azazie.ca was truly exceptional. From the moment I placed my order to the delivery of my items, everything was seamless and efficient. The customer service team was incredibly helpful and responsive, ensuring that all my questions were answered promptly. The quality of the products exceeded my expectations, with each item being carefully crafted and beautifully designed. The prices were also very reasonable, making it a great value for the high-quality products offered. Overall, I would highly recommend Azazie.ca to anyone looking for a reliable and trustworthy online shopping experience. Their attention to detail, excellent customer service, and top-notch products make them stand out from the rest. I will definitely be a returning customer in the future.
Azazie, Inc.
Azazie, Inc. is a popular online retailer specializing in customizable and affordable bridesmaid dresses, wedding gowns, and formal wear. The company offers a wide range of sizes and styles to suit every body type and occasion. Customers can also take advantage of virtual try-on services and sample dresses to ensure a perfect fit. With a strong focus on customer satisfaction and quality products, Azazie has quickly become a go-to destination for bridal parties and special events.
Contact
Azazie, Inc. 100 Century Center Ct Suite 330, San Jose, CA 95112, USA
+1 618-742-3059
Advantages
- ✅ Azazie.ca offers a wide range of customizable options for bridesmaid dresses, allowing customers to find the perfect fit for their wedding party.
- ✅ The website provides detailed sizing charts and measurements to ensure a perfect fit for all body types.
- ✅ Customers can easily track their orders and receive notifications on the status of their purchases, making the shopping experience more convenient.
- ✅ Azazie.ca offers a variety of shipping options, including expedited shipping for lastminute orders.
- ✅ The customer service team at Azazie.ca is responsive and helpful, providing assistance with any questions or concerns.
Disadvantages
- ❌ The customer service response time is slow and often takes several days to receive a reply.
- ❌ There are limited contact options available for customers to reach out for assistance, such as only through email or online chat.
- ❌ Some customers have reported receiving incorrect or damaged items and have experienced difficulty in getting a resolution from the customer service team.
- ❌ The return policy is strict and may not be favorable for customers who are dissatisfied with their purchase.
- ❌ The website interface can be confusing and difficult to navigate, making it challenging for customers to find the information they need.
Experiences
I have been trying to return a dress that was not what I was expecting and it has been imposible to connect with this company. I received a note with the dress with a QR code that supposed to help me to return the item but that QR code does not function. Besides it took over four weeks to receive the drees and it only give four days to look for another dress before the wedding day. So disappointed.
Elizabeth Oyarzabal
Some of the clasps on my dress broke. I reached out to them about the issue and they refunded me for half of the dress. I’m very appreciative of their responsive customer service. This dress was pretty for my sister’s wedding! 🙂
Lauren Buell
Dresses are nice. I ordered a bridesmaids dress and a discounted wedding dress. Both were in great condition Their customer service is pretty good. It may be “slow” but they do take active measures to provide customer service. I ordered 2 try on dresses that got lost. I was keen to keep track of my order through azazie and UPS, and emailed them after two weeks to leave a paper trail showing I didn’t have the dresses. They responded fairly promptly to my first email. It took them about a month of exchanges to determine the dresses were indeed lost.
Shalom
My sister recommended this place. I was very skeptical at first because it’s an online shop. Lo and behold I LOVE this company. I’ve ordered one and re-worn it for multiple weddings and will get more for future weddings. Try on sample dresses at home and buy customized sizes at no extra cost! 🙂
K Young
Wow this was the best bridesmaid experience I have EVER had and this was my 7th time being a bridesmaid. I ordered my dress too late and called customer service right away. They were able to rush me my dress and got it in MUCH earlier than it would have normally come in. The representative I spoke with was beyond kind and understanding. Their size chart online was so clear and easy to understand. My dress fit perfectly when it came in because the size chart was really that easy to understand. Great quality dress for an incredible price.
Lauren Perry
FAQ
Les délais de livraison varient en fonction du produit et de la destination, mais en général, les commandes sont livrées dans un délai de 4 à 6 semaines.
Oui, les robes d’Azazie.ca sont fabriquées à partir de matériaux de haute qualité et sont conçues pour durer.
Oui, les tailles d’Azazie.ca sont généralement fidèles à la réalité, mais il est recommandé de consulter le guide des tailles avant de passer commande.
Azazie.ca offre une politique de retour flexible, permettant aux clients de retourner les articles non portés dans un délai de 30 jours pour un remboursement complet.
Oui, le service client d’Azazie.ca est réputé pour sa réactivité et son professionnalisme, et est disponible pour répondre à toutes les questions et préoccupations des clients.