Knix.ca
As an independent reviewer, I recently had the opportunity to explore Knix.ca, an e-shop specializing in intimate apparel. I must say, I was thoroughly impressed with the quality and variety of products they offer. From comfortable bras and underwear to stylish loungewear and activewear, Knix.ca has something for every woman looking to feel confident and comfortable in her own skin. One thing that stood out to me about Knix.ca was their commitment to inclusivity and body positivity. Their products are designed to fit and flatter women of all shapes and sizes, and their size range is truly impressive. Whether you’re petite or plus-size, Knix.ca has options that will make you feel beautiful and empowered. In terms of customer experience, I found Knix.ca to be extremely user-friendly. Their website is easy to navigate, and the ordering process was seamless. I also appreciated the fast shipping and discreet packaging, which made receiving my order a stress-free experience. Overall, I would highly recommend Knix.ca to anyone in search of high-quality, comfortable, and stylish intimate apparel. With their dedication to inclusivity, top-notch customer service, and on-trend designs, Knix.ca is definitely a standout in the world of online lingerie shopping.
Knix Toronto Retail Store
Knix Toronto Retail Store is a leading lingerie brand that offers a wide range of comfortable and stylish undergarments for women. The store is known for its innovative designs and high-quality materials, making it a popular choice among customers. With a focus on inclusivity and body positivity, Knix Toronto Retail Store aims to provide women with lingerie that makes them feel confident and empowered. Visit the store today to discover the perfect fit for you.
Contact
Knix Toronto Retail Store 294 Queen St W, Toronto, ON M5V 2A1, Canada
+1 416-364-6060
- Monday: 10:00 a.m.–7:00 p.m.
- Tuesday: 10:00 a.m.–7:00 p.m.
- Wednesday: 10:00 a.m.–7:00 p.m.
- Thursday: 10:00 a.m.–8:00 p.m.
- Friday: 10:00 a.m.–8:00 p.m.
- Saturday: 10:00 a.m.–8:00 p.m.
- Sunday: 10:00 a.m.–7:00 p.m.
Advantages
- ✅ Knix.ca offers a wide range of highquality lingerie and underwear options for women of all shapes and sizes.
- ✅ The website provides detailed product descriptions and sizing information to help customers make informed purchasing decisions.
- ✅ Knix.ca offers free shipping on orders over a certain amount, making it convenient and affordable to shop online.
- ✅ The customer service team at Knix.ca is responsive and helpful, ensuring a positive shopping experience for all customers.
- ✅ Knix.ca frequently updates their inventory with new styles and collections, keeping customers coming back for more.
Disadvantages
- ❌ The sizing of the products on Knix.ca can be inconsistent, leading to confusion for customers trying to find the right fit.
- ❌ Some customers have reported issues with the quality of the materials used in Knix.ca products, with some items showing signs of wear and tear after only a few uses.
- ❌ Shipping times for orders placed on Knix.ca can be longer than expected, causing frustration for customers waiting for their purchases to arrive.
- ❌ The customer service on Knix.ca has been criticized for being slow to respond to inquiries and not always being able to resolve issues to the satisfaction of customers.
- ❌ Some customers have experienced difficulties with returns and exchanges on Knix.ca, with the process being cumbersome and not always resulting in a satisfactory outcome.
Experiences
I went to the Knix store to figure out my size with them and the process is so friendly and practical. The staff was nice and measured me and then provided me with samples for me to try and gave me more sizes based on my feedback. Once we figured out my size there was no pressure to buy anything in store and they wrote down my size on a piece of paper so I could shop at online. I got what I tried in store from web store and the product fits so well if not better than what I tried in store (they were samples so that makes sense). I’m recommending Knix to everyone who can’t find their size in mainstream stores!!!
Lori Sara Gauthier
Shopping for a bathing suit or bra can be intimidating but this store offers a really body-positive experience. The associate did a thorough fitting with me and brought styles to try, then helped with adjustments and further recommendations. Some colour ways go on sale at the end of the season, and if you have a friend who shops here, get a referral code. Both of you will get a discount!
Lindsay in the mountains
I’ve ordered and returned 4 bathing suits so far. In between sizes but going on vacation. The black one shoulder with rosette fits beautifully. I was a bit nervous because I have a fairly large bust. It’s absolutely perfect.
Donna Gardener
I never write reviews… Probably Is the best customer service experience I have ever had. I shopped online and didnt get the original correct size. Going into the store Stephanie went above and beyond to address my concerns. Rather than saying something was too small or didn’t fit she provided alternate options that she suggested would be a better fit so I can make a clear decision. I went and got 3 more thanks to her. You should be honored to have an employee such as her, or else she’ll be grabbed up by someone else real quick! Huge bonus to you Stephanie. KNIX you’re very lucky to have an employee such as her.
Aryelle Segal
I was very excited about going to Toronto to go to the store and have this experience everyone talks of. I wanted a couple of everyday bras and a proper sizing done. I was put to a change room where a girl came in took 10 sec to measure me and then handled me 4 bra options. 2 weren’t what I wanted, the other 2 weren’t good fits, so she said she would go up a size in one and down on the other.. this didn’t fill me with confidence. She asked if I would mind letting her see me in them when I put them on… She never returned.. I stood in my bra for 10 minutes listening to someone next to me getting the full service from her!! Not sure if it was my face or she thought I wasn’t going to buy but I put my clothes on and left the bras with the girl at the desk who couldn’t lift her head to acknowledge me, as she was making some very important cards!!!! This experience ruined my day, and has put me off this brand now.
Kar wood
FAQ
Knix.ca offers free standard shipping on orders over $75 within Canada and the United States. They also provide express shipping options for an additional fee.
Yes, Knix.ca has a hassle-free return and exchange policy. Customers can return or exchange unworn and unwashed items within 30 days of purchase for a full refund or exchange.
Knix.ca provides a size guide for each product to help customers find their perfect fit. Customers can also reach out to their customer service team for personalized sizing recommendations.
Yes, Knix.ca offers gift wrapping services for a small fee. Customers can choose to have their items wrapped in a gift box with a personalized message.
Customers can contact Knix.ca’s customer service team via email at support@knix.ca or through their online chat feature on the website. They are available to assist with any inquiries or concerns.