Studentuniverse reviews

Studentuniverse.ph is a highly recommended service for students looking to book affordable flights and accommodations for their travels. The website offers a user-friendly interface and a wide range of options for budget-conscious travelers. Customers praise the site for its excellent customer service and easy booking process. Overall, Studentuniverse.ph is a reliable and convenient platform for students to plan their trips without breaking the bank.

Studentuniverse.ph

As an independent reviewer, I must say that Studentuniverse.ph is a standout in the realm of service reviews. The platform offers a comprehensive range of services tailored to students, making it a go-to destination for all their needs. From travel deals to academic resources, Studentuniverse.ph has it all. What sets Studentuniverse.ph apart is its commitment to providing top-notch services that are not only affordable but also of high quality. The platform understands the unique needs of students and strives to cater to them effectively. With a user-friendly interface and a wide array of options to choose from, Studentuniverse.ph makes it easy for students to find what they’re looking for. Moreover, the platform’s customer service is exceptional, ensuring that students have a smooth and hassle-free experience. Whether it’s booking a flight or accessing study materials, Studentuniverse.ph goes above and beyond to meet the needs of its users. Overall, Studentuniverse.ph is a reliable and trustworthy platform that truly cares about its customers.

StudentUniverse

StudentUniverse is a leading online travel booking platform that specializes in providing discounted rates for students and youth travelers. They offer exclusive deals on flights, hotels, and tours to help students save money on their travel expenses. With a user-friendly interface and a wide range of options, StudentUniverse makes it easy for students to find affordable and convenient travel solutions. Their commitment to providing high-quality service and competitive prices has made them a popular choice among young travelers looking to explore the world on a budget.

Contact

StudentUniverse 24 Southwark Bridge Road, London SE1 9HF, UK
+44 808 234 4107

• Monday: Open 24 hours
• Tuesday: Open 24 hours
• Wednesday: Open 24 hours
• Thursday: Open 24 hours
• Friday: Open 24 hours
• Saturday: Open 24 hours
• Sunday: Open 24 hours

Advantages

• ✅ Studentuniverse.ph offers a wide range of services tailored specifically for students, making it a onestop shop for all their needs.
• ✅ The website provides exclusive discounts and deals for students, helping them save money on various products and services.
• ✅ Studentuniverse.ph has a userfriendly interface that makes it easy for students to navigate and find what they are looking for.
• ✅ The customer service team at Studentuniverse.ph is highly responsive and helpful, ensuring that students have a smooth and pleasant experience.
• ✅ The website regularly updates its offerings to provide students with the latest and most relevant services and deals.

Disadvantages

• ❌ The website interface is outdated and difficult to navigate, making it hard for users to find the information they need.
• ❌ Customer service response times are slow, leading to frustration for users who need assistance with their bookings.
• ❌ There are limited options for payment methods, which can be inconvenient for users who prefer to use alternative payment options.
• ❌ Some users have reported issues with booking cancellations and refunds, citing a lack of transparency and difficulty in getting their money back.
• ❌ The overall user experience on Studentuniverse.ph is not as seamless and userfriendly as other similar booking websites, leading to a less satisfying experience for users.

Experiences

I booked a flight to New Zealand through Student Universe. The next day I received an email saying that they could not honour the booking as the price had gone up. After a few emails backwards and forwards SU agreed to cancel the booking and REFUND THE MONEY – which they had taken from my account even though they could not fulfill the booking. Very surprised to find that SU had taken the money even though the flight was not available.

Tom Wass

Just imagine this.. They work as a travel agency, selling flight tickets as the big part of the business, yet their supporters in Live chat don’t even know what “checking online” means. They answered that they don’t know about that, and I must pay if I change anything. This is my 3rd attempt to solve a problem, and I swear, this is also the last time I purchase any ticket from Student Universe. I got an issue, due to Turkish Airline changing their flight schedule. And people, seriously consider it, as tickets from the airline are only ~15-30euro more expensive. Purchased through Student Universe, you have to do all the changes through them, not to mention the particular problem, that you cannot really check/ change the ticket status (according to the airline’s request) on Turkish website. When I asked about my ticket validation for the 1st time, they assured me that everything was alright now, no problem at all. Which turned out it’s not, so I managed to contact them and they reissued my ticket again, even double-checked as they told me. Yesterday, when I checked my reservation code on Turkish website, they announced me that the code was not valid anymore. After 1-hour-discussion with a girl in Live chat, I realized that they will not take any responsibility or further help, if the worst case happened, that the airline told me on my departure day that my ticket was not valid. Not to mention, that the airline already refunded my money last month, yet she still confirmed that my ticket is valid? Turkish Airline gives customer the choices to change (provided flights) or cancel the ticket without any fee, but S.U told me, that even though my ticket was not valid at that time, if I want to change or cancel it, I have to pay? and they will adjust the new flight automatically without my confirmation… I don’t say that I fully understand the situation, and I still now am trying to solve the problem. But the service is not clear, the process is not transparent, and the supporters are not well trained at all. What do you charge your service fee for???

Quyen Ta

A useful tool, but an extremely terrible customer service. I was last year unable to utilise my flight last year due to COVID-19 and so decided to refund my ticket which I had paid over £500 for in exchange for credit (which was the only option). I received this confirmatio in writing. I then 9 months later after multiple lockdowns requested to utilise my credits and was informed that I was in fact considered a “no show” and that I could not redeem any credit. After attempting to call their customer service and send emails multiple times I was consitently ignored and have not yet received a resolution to my issue.

Ramsey

They charge you more and try to con you by telling you its your bank exchange rate issue. I booked a flight Toronto to London Heathrow and paid in Canadian Dollars using a Canadian credit card and the site was showing the price in Canadian Dollars and charge a lot more than the invoice said. They said it’s the “exchange rate” and you need to contact the bank. Also, I was told the price for the check in bag is £37 which should be around $60 but somehow charge $75 Canadian Dollars. They seem to give wrong information and blame the “exchange rate”. I will be calling my bank and reporting these crooks to investigate how they are getting away with ripping people off and blaming the banks. Its absolutely ridiculous. Never using them again. Stay away!!!

S S

Just travelled on it for turkish airline, was the cheapest ticket and had no problem. Got little scared when I received a call from them all of the sudden asking for info about me and my paying card to valided I was the buyer, which was kind weird.

Mohammed Gharib

FAQ