Farfetch reviews

Farfetch.ph is an online e-commerce platform that offers a wide range of luxury fashion items, including clothing, accessories, and footwear. The website provides a seamless shopping experience with a user-friendly interface and a curated selection of high-end designer brands. Customers can browse through various categories, such as men’s and women’s fashion, and find exclusive pieces from top designers. Farfetch.ph also offers fast and reliable shipping options, making it a convenient choice for fashion enthusiasts looking to update their wardrobe with the latest trends.


Farfetch.ph is a leading online E-shop that offers a wide range of fashion products from luxury brands. As an independent reviewer, I can attest to the high quality and authenticity of the products available on Farfetch.ph. The website is user-friendly and easy to navigate, making it convenient for customers to find what they are looking for. One of the standout features of Farfetch.ph is its extensive selection of designer clothing, shoes, and accessories. Whether you are looking for the latest trends or timeless classics, you are sure to find something that suits your style on Farfetch.ph. The website also offers a range of payment options and fast shipping, ensuring a seamless shopping experience for customers. In conclusion, Farfetch.ph is a top choice for fashion enthusiasts looking for high-end products from luxury brands. With its impressive selection, user-friendly interface, and excellent customer service, Farfetch.ph stands out as a premier destination for online shopping.


Farfetch is a global luxury fashion online platform that connects customers with a curated selection of high-end fashion brands and boutiques from around the world. The company offers a wide range of products including clothing, shoes, accessories, and beauty products. Farfetch prides itself on providing a unique shopping experience for customers by offering a diverse range of products and exclusive collaborations with designers. With a focus on innovation and technology, Farfetch continues to disrupt the traditional retail industry by offering a seamless online shopping experience for luxury fashion enthusiasts.


Farfetch 211 Old Street, London EC1V 9NR, UK
+44 20 3962 2362

  • Monday: 8:00 AM – 11:00 PM
  • Tuesday: 8:00 AM – 11:00 PM
  • Wednesday: 8:00 AM – 11:00 PM
  • Thursday: 8:00 AM – 11:00 PM
  • Friday: 8:00 AM – 11:00 PM
  • Saturday: 9:00 AM – 9:00 PM
  • Sunday: 9:00 AM – 9:00 PM


  • ✅ Farfetch.ph offers a wide range of luxury fashion brands, making it easy to find unique and highquality pieces for every style.
  • ✅ The website provides detailed product descriptions and images, allowing customers to make informed purchasing decisions.
  • ✅ Farfetch.ph offers fast and reliable shipping options, ensuring that customers receive their orders in a timely manner.
  • ✅ The customer service team at Farfetch.ph is responsive and helpful, providing assistance with any questions or concerns.
  • ✅ The website regularly updates its inventory with new arrivals, giving customers access to the latest trends and styles in the fashion industry.


  • ❌ The website navigation is cluttered and confusing, making it difficult for users to find what they are looking for.
  • ❌ The product descriptions are often incomplete or misleading, leading to customer dissatisfaction upon receiving their orders.
  • ❌ Customer service response times are slow, with many customers reporting issues with receiving timely assistance.
  • ❌ The return policy is strict and unforgiving, making it difficult for customers to return items that do not meet their expectations.
  • ❌ Shipping times are inconsistent, with some customers experiencing long delays in receiving their orders.


Look, I love Farfetch. Being from South Africa, the demand for designer brands is growing rapidly. Consumers in this niche struggle to get access to these brands so having and online shopping experience like Farfetch is great. I’m amazed at how many brands there are and just how many ones I’m still finding and liking. I’m still on the bronze pack and how to be receiving rewards soon. I’m definitely not going to be buying theee most expensive items available but a purchase is still a purchase and it would be nice if there was more promos or something available. Import duty tax can really be a pain, but nonetheless Farfetch is dope

Nkululeko Seby Makhoba

I purchased a £500 pair of Aquazzura shoes from Farfetch in July 2023. From the first wear the gold started to peel off and on the fourth wear the soles completely melted off. I reached out to Farfetch expecting for the issue to be resolved, however Farfetch dismissed the issue as ‘wear and tear’, despite the shoes falling well within the two-year warranty and literally only being worn a few times. Farfetch’s refusal to honour their two year warranty, offer a refund, replacement, or even a repair, is utterly unacceptable and has left me with a £500 pair of unwearable shoes. I am appalled by both the product and Farfetch’s response and won’t be purchasing from Farfetch or Aquazzura again.

Stephanie Carter

Had the most awful customer service experience recently with a pair of golden goose which got marks from the dust bag provided to me with the shoes. Farfetch had no desire to help claiming it was outside of their two year contractual agreement even though I had just used the dust bag for the first time travelling. The lack of desire to help as well as reading people’s reviews of Farfetch has put me off ever purchasing from them again. Be warned not to put your money into a company like this. They were nasty over the phone and prompted me to tell them they’re not worth me ordering from ever again. Avoid at all costs!!!

I returned clothes because they had stains on them, but they accused me of causing the stains. Do they have any evidence that they sent clean clothes? You guys deserve to go out of business. I regret spending thousands of dollars on your website every year. It’s frustrating that such incompetent service can last. I only realized after reading other people’s reviews that you’re a place that sells top-notch products while guaranteeing the worst service. Goodbye, there are plenty of other places to shop.”

Minhee Kim

I am extremely dissatisfied with the customer support provided by Farfetch. I purchased a bag, and within a week, the strap cracked. I reached out to them on December 1, 2023, and my issue has yet to be resolved. They continuously cite delays and claim that the partner boutique is unresponsive. Their proposed solutions are either to wait indefinitely or to receive store credit. However, given the circumstances and their poor support, I have no desire to make any further purchases on their site. Every time I request a refund to my card, they offer the same unhelpful responses, showing no regard for the customer’s position. I strongly advise against using this website, as I am now left without both my money and the bag I purchased from them. Their dealings with suppliers are of no concern to me as a customer.

Elena Karavanska


As an independent reviewer, I must say that Farfetch.ph offers a unique and diverse selection of fashion items that cater to a wide range of tastes and preferences. The website is user-friendly and provides a seamless shopping experience for customers looking to stay on top of the latest trends.

What are the shipping options available on Farfetch.ph?

Farfetch.ph offers various shipping options, including standard shipping, express shipping, and same-day delivery in select areas. Customers can choose the option that best suits their needs and budget.

Is it safe to make purchases on Farfetch.ph?

Yes, Farfetch.ph takes customer security seriously and uses encryption technology to protect personal and payment information. Customers can shop with confidence knowing that their data is secure.

How is the customer service on Farfetch.ph?

Farfetch.ph prides itself on excellent customer service, with a dedicated team ready to assist customers with any inquiries or issues they may have. Customers can reach out via email, phone, or live chat for prompt assistance.

Does Farfetch.ph offer returns and exchanges?

Yes, Farfetch.ph has a flexible return and exchange policy, allowing customers to return or exchange items within a specified timeframe. This ensures a hassle-free shopping experience for all customers.

Are there any promotions or discounts available on Farfetch.ph?

Farfetch.ph regularly offers promotions and discounts on a wide range of products, allowing customers to save on their favorite fashion items. Customers can stay updated on the latest deals by subscribing to the newsletter or following Farfetch.ph on social media.

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