Flixbus reviews

Flixbus.ph is a popular service for travelers looking for affordable and convenient bus transportation options. Users praise the company for its wide range of routes, comfortable buses, and easy booking process. The service is known for its punctuality and friendly customer service, making it a top choice for those looking to travel within the Philippines. Overall, Flixbus.ph is highly recommended for its reliable and efficient service.

Flixbus.ph

As an independent reviewer, I recently had the opportunity to experience Flixbus.ph’s services firsthand. Let me start by saying that my overall impression was overwhelmingly positive. Flixbus.ph truly stands out in the realm of transportation services, offering a seamless and efficient travel experience for passengers. One of the key highlights of Flixbus.ph is their commitment to providing maximum comfort and convenience to their passengers. From the moment you step on board, you are greeted with a clean and well-maintained bus, equipped with comfortable seating and ample legroom. The bus drivers are professional and courteous, ensuring a smooth and safe journey for all passengers. In terms of affordability, Flixbus.ph offers competitive prices that make it an attractive option for budget-conscious travelers. Despite the low cost, there is no compromise on quality or service. The buses are punctual and reliable, adhering to strict schedules to ensure that passengers reach their destinations on time. Furthermore, Flixbus.ph’s customer service is top-notch. The staff are friendly and helpful, always willing to assist passengers with any inquiries or concerns they may have. Whether you are a frequent traveler or a first-time rider, you can expect to receive excellent service from the Flixbus.ph team. Overall, my experience with Flixbus.ph was nothing short of exceptional. I highly recommend their services to anyone looking for a reliable and comfortable mode of transportation. With Flixbus.ph, you can travel with peace of mind, knowing that you are in good hands.

FlixBus France SARL

FlixBus France SARL is a leading long-distance bus service provider in France. They offer affordable and convenient travel options for passengers to various destinations across the country. With a strong focus on customer satisfaction and comfort, FlixBus France SARL has gained a reputation for providing reliable and efficient services. Their fleet of modern buses and professional drivers ensure a safe and enjoyable journey for all passengers. Whether you’re traveling for business or leisure, FlixBus France SARL is a reliable choice for your transportation needs.

Contact

FlixBus France SARL 17/21 Rue Saint-Fiacre, 75002 Paris, France
+33 1 76 36 04 12

  • Monday: 9:00 AM – 6:00 PM
  • Tuesday: 9:00 AM – 6:00 PM
  • Wednesday: 9:00 AM – 6:00 PM
  • Thursday: 9:00 AM – 6:00 PM
  • Friday: 9:00 AM – 6:00 PM
  • Saturday: Closed
  • Sunday: Closed

Advantages

  • ✅ Flixbus.ph offers a wide range of destinations across the Philippines, making it convenient for travelers to reach their desired locations.
  • ✅ The online booking system is userfriendly and allows customers to easily search for available routes and schedules.
  • ✅ Flixbus.ph provides affordable ticket prices, making it an economical choice for budgetconscious travelers.
  • ✅ The buses are comfortable and wellmaintained, providing a pleasant travel experience for passengers.
  • ✅ The customer service team is responsive and helpful, addressing any inquiries or concerns promptly.

Disadvantages

  • ❌ The customer service response time is often slow and inefficient, leading to frustration for passengers.
  • ❌ The buses can be overcrowded and uncomfortable, especially on long journeys.
  • ❌ The bus schedules are not always reliable, causing delays and inconvenience for passengers.
  • ❌ The WiFi and charging ports on the buses are often unreliable or nonfunctional.
  • ❌ The booking process can be confusing and cumbersome, leading to potential errors and misunderstandings.

Experiences

#flixbus Your bus driver apparently fell asleep but crashed on the A61 hwy on June 24, 2024 at approximately 130a from Lyon to Paris, as me and my daughter were coming back from the Coldplay concert. We (all passengers) were left stranded on the side of the road for nearly 2 1/2 hrs until another bus came to drive us 10m to then switch to get on another bus to get back to Paris at 9a. We missed our flight and then needed to puchase new tickets to get to our next destination. I have sent 3 emails to your online customer (lack of) support section on your website and no one has bothered to follow up. I called in and a representative said you have a high volume of calls. Not sure what is more important than looking to resolve what could have been a quite deadly experience for the 60-70 passengers on board. I am upset at the lack of customer support and service. I had to give this a 1 star to post but 0 stars was not an option.

Rick S

We were to take a bus from Rouen to Paris then take a train in Paris to travel to the South of France. We received an automatic text message 15 minutes prior to departure informing us that the bus will be an hour late. We ended up paying for last minute train tickets from Rouen to Paris and almost missing our train in Paris. We were told by a bot that no refund will be done for delays under 2 hours (even though the delay was of 1 hour for a trip that usually takes 1.35).

Ambre Bresset

On April 28, 2024, I traveled from Paris (Bercy Seine) to London (Victoria Coach Station) via a FlixBus service, with a departure time of 10:15 (Paris time) and an arrival time of 18:55 (London time). My booking reference number for this particular trip is 315 443 4163, route 700. Unfortunately, upon my arrival in London, I realized that I had inadvertently left my suitcase in the luggage compartment of the bus. The suitcase in question is a medium-sized black one with four wheels, displaying some minor scratches, and branded “Newcom.” Immediately upon recognizing my mistake, I hastened back to the station within a mere 10 minutes, only to find that the bus had already left. Despite my swift actions to retrieve the suitcase, which included visiting the station on the evening of April 28 and again on April 29, as well as lodging a report with FlixBus’s lost and found department (report reference number: 37302145), there have been no updates or leads regarding its whereabouts. It has now been more than two weeks since my first contact with the lost and found service. The inability to find my suitcase, which was left in the luggage compartment of your bus, for such an extended period is unacceptable. This lack of professionalism on your part is simply unacceptable. I vividly remember the driver who operated the route and have provided all relevant details. Despite suggesting the possibility of contacting the bus driver, FlixBus declined to do so, citing privacy concerns. While I acknowledge my own error in leaving the suitcase behind, I am profoundly dissatisfied with FlixBus’s approach to resolving this matter. I believe the company’s actions—or lack thereof—could be construed as negligence. Consequently, I am considering taking legal action to address this situation.

Evgeniya Strygina

Very poor bus service, constantly delayed!! The details are unclear for stops. In Biarritz you’re told to wait at the airport when the stop is a 5min taxi ride away at Halle Iraty. Even airport information aren’t aware and tell you to wait at the only airport bus stop. No help from Flixbus. You’re left at the mercy of taxis and need to buy extra tickets 😡 avoid this company if you can help it 👎 time to improve Flixbus! It’s not for no reason you’re getting consistently low reviews.

Nat Ciccone

Worst experience ever in my life !!!!!!!! First, I paid extra money for my seat (with table), of course my seat was already occupied and I got the seat for disabled people which was very uncomfortable!!! Second of all and the most important, after a small break of couple of minutes, the driver left the fuel station without some passengers 😑😑😑 They were running after the bus and he refused to stop and take them. WHILE ALL their luggage were still in the bus. His answer was “sorry, to late”. I am in shock after this experience and for sure I will never use FlixBus Again!!!! P.s to mention, the driver was a young man who was speaking only france (he was definitely not a france as origin) and very very arrogant!!!

Alina Vasile

FAQ

As an independent reviewer, I found Flixbus.ph to be a reliable and convenient option for long-distance travel. The buses are comfortable and the prices are affordable, making it a great choice for budget-conscious travelers.

What is the average punctuality of Flixbus.ph buses?

Flixbus.ph buses are known for their punctuality, with most journeys arriving on time or even ahead of schedule.

Are the buses clean and well-maintained?

Yes, Flixbus.ph takes pride in ensuring that their buses are clean and well-maintained for the comfort and safety of passengers.

How is the customer service experience with Flixbus.ph?

Customers have reported positive experiences with Flixbus.ph customer service, noting helpful and friendly staff who are responsive to inquiries and concerns.

Can I easily book tickets and check schedules on the Flixbus.ph website?

Yes, Flixbus.ph offers a user-friendly website where customers can easily book tickets, check schedules, and manage their bookings with ease.

Are there any amenities provided on Flixbus.ph buses?

Flixbus.ph offers amenities such as free Wi-Fi, power outlets, and comfortable seating to enhance the travel experience for passengers.

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