Sixt reviews

Sixt.ph is a top-rated car rental service in the Philippines, offering a wide range of vehicles for all types of travelers. Customers praise the company for its excellent customer service, competitive prices, and convenient booking process. With a strong focus on quality and reliability, Sixt.ph is a popular choice for both locals and tourists looking for a hassle-free car rental experience.

Sixt.ph

As an independent reviewer, I recently had the pleasure of experiencing the services provided by Sixt.ph. Let me start by saying that my overall experience was nothing short of exceptional. From the moment I arrived at their location, I was greeted with professionalism and efficiency. The staff at Sixt.ph were incredibly knowledgeable and helpful, ensuring that I had all the information I needed before embarking on my journey. The vehicle I rented was in pristine condition, and I felt confident in its reliability throughout my trip. One aspect that truly stood out to me was the level of customer service provided by Sixt.ph. Every interaction I had with their team was pleasant and accommodating, making me feel valued as a customer. Additionally, the pricing of their services was competitive and fair, offering great value for the quality of service received. In conclusion, I would highly recommend Sixt.ph to anyone in need of reliable and professional car rental services. Their commitment to customer satisfaction, combined with their top-notch vehicles, makes them a standout choice in the industry. I will definitely be returning to Sixt.ph for all my future car rental needs.

Sixt

Sixt is a leading car rental company that offers a wide range of vehicles for customers to choose from. With a strong focus on customer satisfaction, Sixt provides top-notch service and convenient booking options. Their fleet includes luxury cars, SUVs, and economy vehicles, catering to all types of travelers. Additionally, Sixt offers flexible rental terms and competitive pricing, making them a popular choice for individuals and businesses alike. With a global presence in over 100 countries, Sixt is a trusted name in the car rental industry.

Contact

Sixt 15 Bd de Sébastopol, 75001 Paris, France
+33 1 70 97 61 11

  • Monday: 8:00 AM – 7:00 PM
  • Tuesday: 8:00 AM – 7:00 PM
  • Wednesday: 8:00 AM – 7:00 PM
  • Thursday: 8:00 AM – 7:00 PM
  • Friday: 8:00 AM – 7:00 PM
  • Saturday: 8:00 AM – 6:00 PM
  • Sunday: 9:00 AM – 1:00 PM

Advantages

  • ✅ Sixt.ph offers a wide range of services, including car rentals, chauffeur services, and airport transfers.
  • ✅ The platform provides transparent pricing and easy booking process, making it convenient for customers to make reservations.
  • ✅ Customers can choose from a variety of vehicles, from economy cars to luxury sedans, to suit their needs and preferences.
  • ✅ Sixt.ph has a dedicated customer service team that is available 24/7 to assist with any inquiries or issues.
  • ✅ The company has a strong reputation for reliability and professionalism, ensuring a positive experience for all customers.

Disadvantages

  • ❌ The customer service response time is often slow and unresponsive.
  • ❌ The booking process can be confusing and prone to errors.
  • ❌ The pricing structure is not transparent, leading to unexpected charges.
  • ❌ The vehicle selection is limited and not always in good condition.
  • ❌ The cancellation policy is strict and inflexible.

Experiences

I would strongly caution anyone from renting from Sixt. The company is very difficult to get in touch with if/when something goes wrong and the solutions offered are poor and far from compensating for their errors. I had a terrible experience hiring a car from the Vincennes location in Paris in 2021, details below. I drove from Paris to Chateau-Thierry Tuesday afternoon without a problem, but just a couple of house later, the hybrid car would not start. A series of warning messages appeared in the car and it would not shift into gear: “Défaut système de traction électrique: Arrêtez le véhicule, consultez la notice.” and “Défaut système de traction électrique: Vitesse limitée, faites réparer le véhicule.” I was in a parking lot at a local food market, less than half a mile from our accommodation. We called Sixt Assistance, explained the problem, and they sent a tow truck to pick up the car. We waited in the car (it was raining) for several hours when finally a tow company arrived around 21:00 and took the car away. The electric system of the car failed, nothing to do with our rental of the car, and not fixable. The repairman spoke with Sixt Assistance to confirm details of the tow and we walked back to our accommodation in the rain. The only option Sixt Assistance gave us was to arrange a taxi to pick us up, drive us back to Paris (1 hour) and then pick up a new car. I don’t know how this would have been possible as we wouldn’t have arrived in Paris until close to midnight. Needless to say, we would have returned to our accommodation around 1/2am. We opted to receive a full refund, as offered by Sixt. I wrote to Sixt attaching photos of the warning message and the intervention slip and instead of an immediate refund, I received an invoice for 885.48 Euros. The original rental agreement for a 3-day rental period was for 264.18 Euros. I immediately wrote to Sixt demanding a full refund and they refused after I was told on the phone that of course, I would receive a full refund for the 3 of 72 hour rental period. Sixt automatically charged my credit card 885.48 Euros, so I reversed the charge. Sixt then proceeded to invoice me 132,08 Euros (half of the original rental agreement). I again demanded a full refund for the obvious reasons 1. I was offered a refund as an alternative to the terrible taxi option on the phone with Sixt when the car broke down 2. I only used the car for about 3/72 hours rented. Any additional hours were spent waiting in the car for the tow company and 3. The overall inconvenience not only to my trip, but also the hassle of the incorrect invoice. Sixt refused the refund. Now, three years later, I’ve just received a letter from a German debt collection company requesting payment for 132,08 Euros. I won’t get into the details of this, but needless to say, Sixt do not value their customers. I am very disappointed and frustrated to say the least.

Rose Curry

We spent more than an hour looking for the correct SIXT office to pick up our car as it was listed as Gare L’est and when we arrived we only saw this sign outside the car pick up office. Wouldn’t hurt giving more instructions via email as it totally messed up our driving day.

C Crumbs

We had an amazing attendant (I believe his name was Souleymane), who really looked after us and made the whole process speedy and painless. I would definitely recommend.

Rose Rodriguez-Martin

I rented a Peugeot 308 but they can not offer me that car and tell me bcs of my age (22 years ago) they can not get me the Audi a3 ( free upgrade? Our surcharge? I m not sure ) but the receiver gave me the “suggestion” As their fault I need pay more 30 € to rent a bigger SUV at Paris.even said if I can’t accept the offer they only can offer me a manual car! God pls at Paris this is a disaster! So, I had to hire a bigger car because I had to pick up my parents early the next morning and I had no choice. I think I will chose to change to Europe car unless they are sincerely and at Europcar they treat me as a important client. By the way I paid 199€ (tired risk)for a MG for only one day.(The car is new, but the ront cover is dented, as a hybrid car the battery is 0% more gasoline cost for charge. )But at Europcar I ordered a BMW 1 (80 full risk) and they give me the SERIE 3, alright, Sixt for me it gonna be the past. Don’t expect receive the same service which is offered in USA if u are in France. Disappointed poor service…..

Charles Lee

In the last few months, respectively two years, I have already been there several times to rent or return cars and I wanted to summarise my experiences briefly, just as well because of divergent reports here. Good opening hours – 7 days/week, also at weekends and on bank holidays. Very friendly and very good service. Apart from French (advantageous…😉), everything is also possible in English. The cars are in good condition, often you get an upgrade. Easy pick-up (from the underground car park “Saemes Parking Rivoli-Sébastopol”, 4 min. walk away) and also return there (24/7). One-way rentals are also possible. If you are picking up a larger car and are not so comfortable with the narrow exit of the underground car park, you might want to have the car driven out when you pick it up 😉. In summary: very glad to come back there again!

High Voltage

FAQ

How reliable is the car rental service provided by Sixt.ph?

Sixt.ph offers a reliable car rental service with a wide range of vehicles to choose from, ensuring a smooth and hassle-free experience for customers.

Can I make changes to my reservation with Sixt.ph?

Yes, Sixt.ph allows customers to make changes to their reservations, such as modifying the pick-up or drop-off location, dates, or vehicle type, depending on availability.

What is the customer service like at Sixt.ph?

The customer service at Sixt.ph is known for being responsive and helpful, with friendly staff ready to assist customers with any inquiries or issues they may have during their rental experience.

Are the rental rates competitive compared to other car rental services?

Sixt.ph offers competitive rental rates, with transparent pricing and no hidden fees, making it a cost-effective option for customers looking to rent a car for their travel needs.

How easy is it to book a car rental with Sixt.ph?

Booking a car rental with Sixt.ph is quick and easy, with an online booking platform that allows customers to select their desired vehicle, dates, and location, and complete the reservation process in just a few simple steps.

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