Boohoo.co.uk
As an independent reviewer, I must say that my experience with Boohoo.co.uk has been exceptional. The website offers a wide range of trendy and affordable fashion items for both men and women. The user interface is easy to navigate, making it convenient to browse and shop. The customer service team is responsive and helpful, ensuring a smooth shopping experience. One of the standout features of Boohoo.co.uk is their fast shipping and delivery. I was impressed with how quickly my order arrived, and the items were exactly as described on the website. The quality of the clothing exceeded my expectations, especially considering the affordable prices. In terms of customer reviews, Boohoo.co.uk has received high ratings for their products and services. Many customers praise the company for their trendy designs, great value for money, and efficient delivery. Overall, I would highly recommend Boohoo.co.uk to anyone looking for stylish and affordable fashion options.
Boohoo
Boohoo is a UK-based online fashion retailer known for its trendy and affordable clothing options. The company offers a wide range of styles for both men and women, catering to a diverse customer base. Boohoo is known for its fast fashion model, constantly updating its inventory with the latest trends. With a strong online presence and a focus on social media marketing, Boohoo has become a popular choice for fashion-forward shoppers looking for budget-friendly options.
Contact
Boohoo 49-51 Dale Street, Manchester M1 2HG, United Kingdom
+44 843 837 0041
Advantages
- ✅ Boohoo.co.uk offers a wide range of trendy and affordable fashion items, making it easy to stay on top of the latest trends without breaking the bank.
- ✅ The website frequently offers sales and discounts, allowing customers to score great deals on their favorite clothing and accessories.
- ✅ Boohoo.co.uk provides fast and reliable shipping options, ensuring that customers receive their orders in a timely manner.
- ✅ The website features a userfriendly interface, making it easy to navigate and find exactly what you’re looking for.
- ✅ Boohoo.co.uk offers a wide range of sizes, catering to customers of all body types and ensuring that everyone can find something that fits and flatters.
Disadvantages
- ❌ The quality of clothing items received from Boohoo.co.uk is often poor, with many customers reporting issues such as loose threads, missing buttons, and fabric that easily tears.
- ❌ Customer service at Boohoo.co.uk is lacking, with many customers experiencing long wait times for responses to inquiries and unhelpful or dismissive responses from representatives.
- ❌ The sizing of clothing at Boohoo.co.uk is inconsistent, with many customers finding that items run either too small or too large, leading to frustration and the need for returns or exchanges.
- ❌ Shipping times from Boohoo.co.uk can be slow, with some customers waiting weeks for their orders to arrive, causing inconvenience and disappointment.
- ❌ Returns and refunds processes at Boohoo.co.uk can be difficult and confusing, with many customers encountering issues such as delayed refunds, restocking fees, and strict return policies that make it hard to get a full refund.
Experiences
Wish I could leave 0 stars. Returned 4 items, only refunded for 2. Emailed customer service they said they’ve checked cctv and can confirm only 2 were received back to the warehouse. Escalated to a manager who was rude and has now stopped replying to me when I provided proof of return with the weight on. Every time I contact via webchat they end the chat when I enter the order number. Having to now seek legal advice
Danielle Moore
Left one star as I couldn’t score 0 ! Needed a dress for a birthday, ordered it two weeks ago, been told it will arrive within 5 working days, and now two days before the birthday still don’t have anything. They said they tried to deliver which they didn’t has I was at the location all day, no one ever came. Now they decided they will deliver one a day which I won’t be here as I’m traveling back, at an address 20min away from the address I have paid to be delivered to ! Customer service absolutely helpless that can’t even refund me when they haven’t been able to deliver a service I have paid for. And I have now nothing to wear and will have to rush to get something else ! Will never order from ever again !!
Sarah Wasnaire
AWFUL!!! They’ve robbed me of £435 and refuse to investigate any further!!!! No sense of empathy or care and trying to get through to anyone who will help is beyond a nightmare! They accused me of not sending back what I did send back and have left me over £400 out of pocket on returns I’ve sent back!! DO NOT USE!!!!!!!!!
Danielle Armstrong
Awful Company, haven’t delivered the things that i have paid for, and then said i was lying because they record all of their employees when picking orders. A load of rubbish. Items were missing due their mistake, and they wont replace the items that I purchased and paid for. Will be making a chargeback for the items not received. Appalling customer service.
Priscilla Ashford
This company has terrible sizing. They make women feel like they’re fat. In all shops I always have size 20. Sometimes 18. With this company I ordered size 26 and it was still small. I ordered 28 then, and it was too baggy and I feel like fat elephant in that dress. My self confidence and self-esteem is out of the window. What they’re doing is so wrong.
Nikola Kociánová
FAQ
Boohoo.co.uk offers a 28-day return policy for unworn and unwashed items with tags still attached. Customers can easily initiate a return through their online account and receive a refund or exchange.
Boohoo.co.uk provides a size guide for each product to help customers choose the right size. However, some customers have reported that the sizing can vary slightly, so it’s recommended to check the reviews for specific items.
Boohoo.co.uk offers standard shipping, which usually takes 3-5 business days, and express shipping, which can arrive within 1-2 business days. International shipping times may vary depending on the destination.
The quality of clothing at Boohoo.co.uk can vary depending on the price point. Some customers have reported that items are of good quality for the price, while others have experienced issues with durability. It’s recommended to read reviews before making a purchase.
Boohoo.co.uk frequently offers discounts and promotions, especially during holidays and seasonal sales. Customers can sign up for the newsletter to receive exclusive offers and stay updated on the latest deals.