Mweb.co.za
Mweb.co.za is a leading provider of internet services in South Africa, offering a wide range of products and packages to suit the needs of both individuals and businesses. Their services include high-speed broadband internet, email hosting, and website development. Customers can choose from a variety of packages to find the one that best fits their needs and budget. With a strong focus on customer satisfaction and reliability, Mweb.co.za is a trusted name in the industry. Their products consistently receive positive reviews for their quality and performance, making them a top choice for internet services in South Africa.
Mweb
Mweb is a leading internet service provider in South Africa, offering a wide range of services including broadband, mobile data, and web hosting. With a strong focus on customer satisfaction and innovation, Mweb has established itself as a trusted name in the industry. Their reliable network infrastructure and competitive pricing make them a popular choice for both residential and business customers. If you’re looking for fast and reliable internet services in South Africa, Mweb is definitely worth considering.
Contact
Mweb Park, 1 Heron Cres, Century City, Cape Town, 7441, South Africa
- Monday: 8:00 am – 5:00 pm
- Tuesday: 8:00 am – 5:00 pm
- Wednesday: 8:00 am – 5:00 pm
- Thursday: 8:00 am – 5:00 pm
- Friday: 8:00 am – 5:00 pm
- Saturday: Closed
- Sunday: Closed
Advantages
- ✅ The Mweb.co.za website offers a wide range of products to choose from, catering to various needs and preferences.
- ✅ Customers can enjoy competitive pricing on products, ensuring that they get value for their money.
- ✅ The website provides detailed product descriptions and specifications, helping customers make informed purchasing decisions.
- ✅ Mweb.co.za offers reliable and efficient delivery services, ensuring that customers receive their orders in a timely manner.
- ✅ The customer service team at Mweb.co.za is responsive and helpful, providing assistance and support to customers whenever needed.
Disadvantages
- ❌ The website layout is outdated and difficult to navigate, making it hard to find specific products or information.
- ❌ The product reviews are often biased and not trustworthy, as they seem to be written by paid reviewers or employees of the company.
- ❌ The customer service is slow and unresponsive, with many users reporting long wait times for assistance or resolution of issues.
- ❌ The shipping and delivery times are inconsistent, with some customers receiving their orders weeks after the estimated arrival date.
- ❌ The return policy is unclear and restrictive, leading to frustration and dissatisfaction among customers who need to make returns or exchanges.
Experiences
Mweb is bad. We moved address and now they want to charge a cancellation fee for the old address. No installation was done but they want to charge me R2500. NO, take me to court. I would rather pay the contempt of court fines than pay you a cent Mweb. You lose 3 connections plus I will advocate against mweb. Nice losing business with you.
Heinrich Lehmann
Please do not use mweb as your service provider!! The service is totally pathetic. They are not helpful at all, have been waiting for 2 weeks to sort out a billing issue, so I have been without WiFi for that long. I have cancelled my subscription but still have been waiting for them to clear the line, which means I can’t use another service provider until mweb clears the line I’m am so disgusted at this point!!!
Chanelle Blom
I have been with mweb for about 14 years. they used to have good service and good pricing. Now that I want to cancel they just ignore my request. Do not ever join mweb! they are quick to get back to you when you want to upgrade as it means more money for them. But when you want to cancel they just ignore your requests. This is criminal, the longer they take the bigger the chance that I will have to with them for another month and pay for another month. Stay away from them!
A vW
Unfortuantely there is no “0” option for stars. It is simply impossible to reach MWeb for assistance by any means. I spent R300 on airtime, been holding for 35 minutes on the phone, and logged 2 queries online. All this morning. No contact, no service. Pathetic. WARNING! Rather try a different SP!
BERTUS HORAK
MWB27136961 I am being sent in between Mweb and Openserve but no one is assisting me! I need a poor workmanship resolved. I need technicians to be sent out with the proper tools. I need my router in a central area in the house not in the kitchen. I need a technician who’s not going to do a quick fix job. I cannot be charged call out fees and line reinstall fees because the technicians sent out does a poor job. If this was an affluent area, wires wouldn’t be visible and great lengths would be taken to do a proper job. I don’t know how else to reach any of you.
Nahdia Rodgers
FAQ
Mweb.co.za accepts various payment methods, including credit/debit cards, EFT, and instant EFT. Customers can choose the option that is most convenient for them during the checkout process.
Yes, Mweb.co.za provides tracking information for all orders placed on their website. Customers can easily track their order status and estimated delivery time by logging into their account or contacting customer support.
Mweb.co.za frequently offers discounts, promotions, and special deals on their products. Customers can stay updated on the latest offers by subscribing to their newsletter or following them on social media platforms.
Mweb.co.za prides itself on providing excellent customer service to ensure a positive shopping experience for all customers. Their dedicated support team is available to assist with any inquiries or issues that may arise during the purchasing process.
Yes, Mweb.co.za is a reputable and trustworthy online retailer with a proven track record of customer satisfaction. They prioritize the security and privacy of their customers’ information and ensure that all transactions are safe and secure.