Afrihost.co.za
Afrihost.co.za is a leading service provider in South Africa, offering a wide range of internet and hosting solutions to meet the needs of both individuals and businesses. Their services are known for their reliability, affordability, and excellent customer support. Customers praise Afrihost for their fast and stable internet connections, as well as their user-friendly hosting options. The company is also lauded for their transparent pricing and commitment to customer satisfaction. Overall, Afrihost.co.za is highly recommended for anyone in South Africa looking for top-notch internet and hosting services. Their combination of quality, affordability, and customer support sets them apart from the competition.
Afrihost
Afrihost is a leading telecommunications company in South Africa, known for its exceptional customer service and affordable internet packages. With a strong focus on providing reliable and fast internet connectivity, Afrihost has become a trusted name in the industry. Their commitment to innovation and customer satisfaction sets them apart from other providers in the market. Whether you are looking for home internet, mobile data, or web hosting services, Afrihost has a solution to meet your needs. Trust Afrihost to keep you connected and satisfied with their top-notch services.
Contact
Afrihost 376 Rivonia Blvd, Edenburg, Sandton, 2128, South Africa
+27 11 612 7200
- Monday: 8:00 am – 5:00 pm
- Tuesday: 8:00 am – 5:00 pm
- Wednesday: 8:00 am – 5:00 pm
- Thursday: 8:00 am – 5:00 pm
- Friday: 8:00 am – 5:00 pm
- Saturday: Closed
- Sunday: Closed
Advantages
- ✅ Afrihost.co.za offers 24/7 customer support, ensuring that assistance is always available whenever you need it.
- ✅ The website is userfriendly and easy to navigate, making it simple to find the information or services you need.
- ✅ Afrihost.co.za provides a wide range of affordable packages and deals, catering to various budgets and needs.
- ✅ The service is reliable and offers fast internet speeds, ensuring a seamless online experience for users.
- ✅ Afrihost.co.za offers flexible payment options, allowing customers to choose the payment method that suits them best.
Disadvantages
- ❌ Poor customer service response times
- ❌ Limited variety of service packages available
- ❌ Unreliable network connectivity in some areas
- ❌ Hidden fees and charges not clearly disclosed
- ❌ Difficulty in canceling services and obtaining refunds
Experiences
Great service. Easy and helpful and in a second ur query is fixed and seen too… Immediately they respond back to u. Not like rain where u stay waiting for days to speak to a agent. In less than a minute an agent was there to assist me… Great service
Tracey Van Aswegen
I’ve been an Afrihost customer for over a decade on and off. I’ve always enjoyed the customer experience. Recent years the experience has had some hurdles from what we were used to at the start. Understandably with rapid infrastructure growth, companies are adapting to a larger audience, especially with Fibre reaching more areas. The flaws here and there I can overlook as I do still get what I require and with good service in general.
Gary_DeAfrique
Extremely efficient and effective services. My problem experienced is currently with the line and I’m hoping this will be resolved soon. Thank you for the effective medium’s offered for fault logging. Definitely a 5 star service.
Rajesh Govan
R5500 was deducted from my account for a service that they said they could provide but could not. I was not informed that they could not provide the service until I followed up multiple times. It is absolutely impossible to get hold of anyone who can help me. I have contacted them via email and the call center more than 30 times and I get through to a different person every time- none of whom are able to offer a solution or assist in any way. It is an exceptional waste of my time to be contacting them multiple times a day. I have no idea how to get hold of someone who can help me.
Lauren Davisson
Same issue persisting intermittently for 6 months. Customer service responds with “we’ll get back to you with our investigation within 24-48hrs”. As someone that works from home, that’s a lifetime to be back up and running, let alone to simply investigate a WiFi-related issue. No sense of urgency. I expect better, and will find it elsewhere
Russell Cunningham
FAQ
Jy kan jou rekening op die webwerf van Afrihost.co.za inloer en betaal deur middel van verskeie betalingsmetodes soos kredietkaart, EFT en SnapScan.
Die gemiddelde wagtyd vir kliëntediens by Afrihost.co.za is gewoonlik baie kort, met die meeste oproepe wat binne ‘n paar minute beantwoord word deur vriendelike en behulpsame konsultante.
Ja, jy kan jou internetplan by Afrihost.co.za opgradeer of afgradeer deur in te log op jou rekening en die nodige veranderinge aan te dui. Dit is ‘n vinnige en maklike proses.
Afrihost.co.za bied uitstekende tegniese ondersteuning vir kliënte, met ‘n ervare span wat gereed is om te help met enige probleme of vrae wat jy mag hê oor jou diens.
Daar is geen verborge koste by Afrihost.co.za nie. Al die kostes en fooie vir jou diens sal duidelik aangedui word voordat jy ‘n kontrak aangaan, sodat daar geen verrassings is nie.