Decofurn.co.za
Decofurn.co.za is a fantastic online store that offers a wide variety of furniture and home decor items. I was pleasantly surprised by the quality of their products and the affordable prices. The website is easy to navigate, making it a breeze to find exactly what you’re looking for. The customer service team is also top-notch, always ready to assist with any questions or concerns. Overall, I highly recommend Decofurn.co.za for anyone looking to spruce up their living space with stylish and modern pieces.
Decofurn Furniture Durban
Decofurn Furniture Durban is a leading furniture retailer in South Africa, offering a wide range of stylish and affordable furniture options for every room in your home. With a focus on quality and customer satisfaction, Decofurn Furniture Durban prides itself on providing top-notch service and products to meet all your furniture needs. Whether you’re looking for a new sofa, dining table, or bedroom set, Decofurn Furniture Durban has you covered with their extensive selection of modern and classic furniture pieces. Visit their showroom today to experience the best in furniture shopping in Durban.
Contact
Decofurn Furniture Durban 215 Inanda Rd &, Anthurium Pl, Springfield Park, Durban, 4001, South Africa
+27 31 101 3891
- Monday: 9:00 am – 5:00 pm
- Tuesday: 9:00 am – 5:00 pm
- Wednesday: 9:00 am – 5:00 pm
- Thursday: 9:00 am – 5:00 pm
- Friday: 9:00 am – 5:00 pm
- Saturday: 9:00 am – 3:00 pm
- Sunday: 10:00 am – 2:00 pm
Advantages
- ✅ Decofurn.co.za offers a wide range of furniture options for every room in your home, including living room, bedroom, dining room, and outdoor furniture.
- ✅ The website provides detailed product descriptions and specifications, making it easy for customers to make informed decisions before making a purchase.
- ✅ Decofurn.co.za regularly offers promotions and discounts, allowing customers to save money on their furniture purchases.
- ✅ The online store has a userfriendly interface, making it easy to navigate and find the perfect furniture pieces for your home.
- ✅ Decofurn.co.za provides fast and reliable delivery services, ensuring that your new furniture arrives quickly and safely at your doorstep.
Disadvantages
- ❌The website layout is cluttered and difficult to navigate, making it hard for users to find what they are looking for.
- ❌The product descriptions are often vague and lack important details, making it hard for customers to make informed decisions.
- ❌The customer service response time is slow, leading to frustrated customers who are left waiting for assistance.
- ❌The return policy is strict and not customerfriendly, making it difficult for customers to return or exchange products.
- ❌The shipping fees are high compared to other online stores, leading to additional costs for customers.
Experiences
I received an INCOMPLETE order, MISSING ALL the relevant IRONMONGERY for 2 (of 5) Monza units ordered. I “did not report this within 48 hours” and a couple weeks later, the items were apparently NOT AVAILABLE – Decofurns’ incompetence conveniently became my fault and my problem. Hence, I essentially ordered multiple units, but received 2x R2 600+ piles of – what may be repurposed as – fire wood. Letitia responded that I “will be informed” if they receive stock of the items OMITTED from my order. Almost 3 weeks later now… if ‘ifs and buts’ were ‘candies and nuts’ we’d all have a Merry Christmas – M.A.
Shehana
Had issues with my order. For some reason it got cancelled even though I had paid. What amazing service from Headoffice. They kept in comms with me and resolved the issue. The furniture was delivered a day later. Thank you.
Bob Bob
Large showroom with a great range. Their prices are the best in town but they fall down when it comes to service and systems. You HAVE to order through a salesperson but before you can complete your order with them they run off and help someone else. Then when you get to the cashier you wait… it is an extremely inefficient way to do buisness. The dispatch is even worse. You have to then wait again while they pick your order and then open every box to inspect the contents. Today it took us an hour and 5 minutes to buy one office chair!!! Why can’t we just pick up and item, go to the cashier and pay?
Justin Duncan
Deofurn offers a wide variety of home items from lounge suites to mirrors and carpets. They’re your best bet for ‘pinterest’ looking items on a reasonable budget. Great place to shop at if you’re in the AirBnb industry and looking to furnish a place tastefully with decent quality items to give you a good run without completely breaking the bank. I recently purchased stuff from here, and I can safely say I’d do so again. Staff are friendly and helpful. Stock can sometimes be an issue due to high demands. However, when you do eventually receive your back order, you’ll be quite content. I particularly like the retro mirrors and luxe couches/suites. Really adds that touch of class to your space. Sometimes, I even just walk around to see what’s new. That’s how much I like the place!
Raeya Makan
I bought 8 seater dining table,8 chairs,wall picture in frame and 2 artificial flowers.Senet assisted me,but we had a miscommunication between us over the 2 types of chairs I was choosing.so I received wrong chairs,engaged Senet and she apologized and fixed the problem,today I received the right chairs and I am a happy customer,thanx to Senet and Wiseman the delivery guy..I will come back soon .
Sly Dube
FAQ
Decofurn.co.za stands out for its competitive prices, high-quality products, and excellent customer service. They also have a user-friendly website that makes shopping a breeze.
Yes, Decofurn.co.za prides itself on prompt delivery services. Customers can track their orders online and can expect their purchases to arrive in a timely manner.
Most of the furniture pieces on Decofurn.co.za come with clear assembly instructions, making it easy for customers to put them together. However, for more complex items, professional assembly services are available.
Yes, Decofurn.co.za provides a warranty on all their products to ensure customer satisfaction. The warranty covers any manufacturing defects or damages that may occur within a specified period.
Customers can reach out to Decofurn.co.za through their website’s contact form, email, or by calling their customer service hotline. The friendly and knowledgeable staff are always ready to assist with any questions or concerns.