Travelstart.co.za
Travelstart.co.za is a leading online travel agency in South Africa that offers a wide range of travel services to customers. From booking flights and hotels to car rentals and holiday packages, Travelstart.co.za provides a one-stop solution for all your travel needs. The website is user-friendly and easy to navigate, making it convenient for users to find and book their desired travel services. With a team of experienced travel experts and excellent customer service, Travelstart.co.za ensures that customers have a seamless and enjoyable travel experience. Whether you are planning a business trip or a family vacation, Travelstart.co.za has got you covered with its comprehensive range of travel options. So why wait? Visit Travelstart.co.za today and start planning your next adventure!
Travelstart South Africa – Travel Agency
Travelstart South Africa is a leading travel agency in South Africa, offering a wide range of travel services including flights, accommodation, car rentals, and holiday packages. The company is known for its user-friendly website and excellent customer service. With a strong presence in the South African market, Travelstart is a trusted choice for travelers looking to book their next adventure.
Contact
Travelstart South Africa – Travel Agency Longkloof Studios, Darters Rd, Gardens, Cape Town, 8001, South Africa
- Monday: 7:00 am – 7:00 pm
- Tuesday: 7:00 am – 7:00 pm
- Wednesday: 7:00 am – 7:00 pm
- Thursday: 7:00 am – 7:00 pm
- Friday: 7:00 am – 7:00 pm
- Saturday: 8:00 am – 2:00 pm
- Sunday: 8:00 am – 2:00 pm
Advantages
- ✅ Travelstart.co.za offers a wide range of travel services, including flights, accommodation, car rentals, and holiday packages.
- ✅ Customers can easily compare prices and book their travel arrangements all in one place, saving time and hassle.
- ✅ The website is userfriendly and easy to navigate, making it simple for customers to find the best deals for their travel needs.
- ✅ Travelstart.co.za provides excellent customer service and support, ensuring that customers have a smooth and enjoyable booking experience.
- ✅ With a variety of payment options available, customers can choose the most convenient way to pay for their travel bookings.
Disadvantages
- ❌The customer service at Travelstart.co.za is often slow and unresponsive, leading to frustration for customers.
- ❌The website can be difficult to navigate, with confusing layout and unclear instructions.
- ❌There are limited options for contacting customer support, making it difficult to get assistance when needed.
- ❌Some customers have reported issues with booking flights or accommodations, leading to delays and inconvenience.
- ❌The refund process can be lengthy and complicated, causing frustration for customers trying to get their money back.
Experiences
Elroy was quick to get a hold of me regarding my declined card. I knew that Travelstart usually don’t hold your ticket for you, but Elroy was happy to assist without me even asking. Once I had sufficient funds, there was another issue with my card, but one quick phone call later all was sorted! I now have my tickets!
Shannon Newton
Excellent Service – I noticed that I had made an error in my booking, I sent a query via the website (after operating hours) and was contacted almost immediately by Khaya , she assured me that my issue could be resolved and someone would contact me in the morning. To my surprise, I was contacted by Elroy not too long after (still after operating hours) to close off my query. They both went above and beyond to successfully assist me. I truly received friendly and efficient service even though it was after operating hours. Well done guys.
Latifa Limbada
Absolutely exceptional service. Warm friendly knowledgeable and highly professional. The cherry on the top was Bradley remembering that he had dealt with a previous issue at the end of last year which he also resolved professionally. He is an absolute asset to the firm and is a great client retention and client happiness that’s it for your business
Nicholas Ingel
After waiting weeks for a refund and speaking to several Travel Start agents with no success, I eventually made contact with Alan from Travel Start. He promised to investigate and call me back with feedback. This he did. He then called me again within 48 hrs to say my refund was being activated. I have received my refund and thank you to Alan for following up on this and getting it processed. Why could the other agents show the same after sales service to clients? Well done Alan
Billy Boulter
I was struggling for 2 weeks that someone can sort out my tickets. I have phoned numerous times. Spoke to about 10 agents. No luke. This morning Allan Richard call me back after a bad experience yesterday again. I am giving Allan Richard 5 starts for his assistance. He was helpful and very friendly. After speaking to him my tickets were sorted out within 4 hours. I am Very grateful to him. Thank you Allan. You were great 😃
Amelia McDonald
FAQ
Die algemene kliëntedienservaring by Travelstart.co.za is uitstekend. Hulle bied vinnige en effektiewe diens aan al hul kliënte.
Jy kan die kliëntediens van Travelstart.co.za kontak deur ‘n e-pos te stuur na support@travelstart.co.za of deur te skakel na 0861 878 278.
Die gewoonlike wagtyd vir ‘n terugvoer van die kliëntediens by Travelstart.co.za is binne 24 uur op weeksdae.
Ja, jy kan jou boeking by Travelstart.co.za kanselleer en ‘n terugbetaling kry, mits dit binne die gestelde kanselleringsbeleid val.
Daar is geen addisionele fooie wat jy moet betaal by die gebruik van Travelstart.co.za se dienste nie. Al die fooie is ingesluit in die aangehaalde prys van jou boeking.