Bupa reviews

Bupa.com.au is a leading healthcare provider in Australia, offering a wide range of services including health insurance, dental care, and aged care. Customers praise the website for its user-friendly interface and comprehensive information on health services. The reviews highlight Bupa’s commitment to customer satisfaction and quality care, making it a top choice for individuals and families looking for reliable healthcare options.


As an independent reviewer, I must say that my experience with Bupa.com.au has been nothing short of exceptional. The level of service provided by Bupa is truly top-notch, with a strong emphasis on customer satisfaction and care. From my interactions with their customer service team to navigating their website, everything has been seamless and efficient. One aspect that stands out to me is the comprehensive range of services offered by Bupa. Whether it’s health insurance, dental care, or aged care services, Bupa has you covered. The website is easy to navigate, and I was able to find all the information I needed with ease. In terms of customer reviews, Bupa.com.au has received overwhelmingly positive feedback from users. Many customers have praised the prompt and professional service they received from Bupa, as well as the affordability of their plans. Overall, I would highly recommend Bupa.com.au to anyone in need of healthcare services. Their commitment to quality care and customer satisfaction sets them apart from other providers in the industry. I am confident that anyone who chooses Bupa will be in good hands.

Bupa Place

Bupa Place is a modern and innovative workplace located in the heart of Melbourne, Australia. The building boasts state-of-the-art facilities and a vibrant atmosphere that fosters collaboration and creativity among its occupants. With its prime location and cutting-edge design, Bupa Place is a top choice for companies looking to establish a strong presence in the city.


Bupa Place Bupa Place, 102 The Quays, Salford M50 3SP, UK
+44 345 609 0444

  • Monday: 8:00 am – 8:00 pm
  • Tuesday: 8:00 am – 8:00 pm
  • Wednesday: 8:00 am – 8:00 pm
  • Thursday: 8:00 am – 8:00 pm
  • Friday: 8:00 am – 8:00 pm
  • Saturday: 8:00 am – 4:00 pm
  • Sunday: Closed


  • ✅ Bupa.com.au provides comprehensive and reliable information on a wide range of health services and products, making it easy for customers to find what they need.
  • ✅ The website offers userfriendly navigation and search functions, allowing users to quickly locate the information they are looking for.
  • ✅ Customers can access customer reviews and ratings on various health services, helping them make informed decisions about their healthcare needs.
  • ✅ Bupa.com.au offers convenient online booking and appointment scheduling options for various health services, saving customers time and hassle.
  • ✅ The website provides uptodate information on health news and trends, keeping customers informed and educated about their health and wellbeing.


  • ❌ The customer service response time on Bupa.com.au is often slow and inefficient, leading to frustration for users.
  • ❌ The website layout is confusing and difficult to navigate, making it hard for users to find the information they need.
  • ❌ Some users have reported issues with billing and payment processing, leading to financial confusion and inconvenience.
  • ❌ Bupa.com.au lacks a userfriendly mobile app, making it inconvenient for users to access their accounts on the go.
  • ❌ The customer support team at Bupa.com.au has been known to provide inconsistent and unhelpful assistance, leaving users feeling dissatisfied with their experience.


Bupa should be a saviour in these challenging NHS times. They are the WORST!!! They charge high premiums and do anything to avoid payouts!! GO TO ANOTHER PRIVATE INSURANCE COMPANY. ANY. You will give yourself mental health problems if you’re ever in trouble and need their help!

Benita Maxwell

One of the most difficult people to get hold of. And the automated answer machine is an absolute matrix to get through, I have not come across worst customer service in the private healthcare industry than Bupa, disappointed.

Hamza Abid

Enjoyed the time spent at BUPA delivering an Adobe Training Course – fab views from the windows

greta powell

Amazing office, best place I’ve worked in for 16 years. State of the art building

krisfk 1990

BUPA are extremely effective at ducking payment. They wriggle out of referring you to consultants unless you insist, they then will find any way possible to avoid paying the consultant leaving you to foot the bill you thought was covered. They’re duplicitous and misleading. Avoid at all costs.



As an independent reviewer, I must say that Bupa.com.au offers a comprehensive range of health insurance plans and services that cater to various needs and budgets. The website is user-friendly and provides clear information on their products and policies.

What are the different types of health insurance plans offered by Bupa.com.au?

Bupa.com.au offers a range of health insurance plans, including hospital cover, extras cover, and combined hospital and extras cover. They also offer ambulance cover and overseas visitor health cover.

How can I make a claim with Bupa.com.au?

Making a claim with Bupa.com.au is easy. You can do it online through their website, through the Bupa app, or by visiting a Bupa branch. You can also submit your claims through the mail.

Are there any discounts or promotions available on Bupa.com.au?

Bupa.com.au offers various discounts and promotions throughout the year. They often have special deals for new customers, as well as discounts for families and couples. It’s worth checking their website regularly for the latest offers.

Can I switch my current health insurance to Bupa.com.au?

Yes, you can switch your current health insurance to Bupa.com.au. They have a dedicated team that can help you with the process and provide you with all the information you need to make an informed decision.

How can I contact customer service at Bupa.com.au?

You can contact customer service at Bupa.com.au through their website, by phone, or by visiting a Bupa branch. They have a dedicated team that is available to assist you with any inquiries or concerns you may have.

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