Ecogenica.com.au
Ecogenica.com.au is a top-notch service provider that offers a wide range of eco-friendly products and services. Their dedication to sustainability and environmental conservation sets them apart from the competition. Customers rave about their excellent customer service and high-quality products. If you’re looking for a reliable and environmentally conscious company, look no further than Ecogenica.com.au.
Ecogenica
Ecogenica is a leading eco-friendly company based in Australia, specializing in sustainable products and services. They are known for their innovative approach to environmental conservation and their commitment to reducing carbon footprint. With a wide range of products that are both environmentally friendly and high quality, Ecogenica has gained a strong reputation in the market. Their dedication to sustainability and their focus on creating a greener future make them a top choice for consumers looking to make a positive impact on the planet.
Contact
Ecogenica 6 Braeside Dr, Braeside VIC 3195, Australia
+61 1300 341 010
- Monday: 9:00 am – 6:00 pm
- Tuesday: 9:00 am – 6:00 pm
- Wednesday: 9:00 am – 6:00 pm
- Thursday: 9:00 am – 6:00 pm
- Friday: 9:00 am – 6:00 pm
- Saturday: Closed
- Sunday: Closed
Advantages
- ✅ Ecogenica.com.au offers a wide range of ecofriendly products and services, making it easy for customers to make sustainable choices for their homes and businesses.
- ✅ The customer service team at Ecogenica.com.au is knowledgeable and helpful, providing assistance and guidance to ensure that customers find the best products for their needs.
- ✅ With fast and reliable shipping options, Ecogenica.com.au makes it convenient for customers to receive their ecofriendly products in a timely manner.
- ✅ Ecogenica.com.au prioritizes customer satisfaction, offering a hasslefree return policy and responsive support for any issues or concerns.
- ✅ By supporting Ecogenica.com.au, customers are contributing to environmental conservation efforts and promoting a more sustainable future for all.
Disadvantages
- ❌ The customer service response time at Ecogenica.com.au is slow and often leaves customers waiting for a long time before receiving assistance.
- ❌ The website layout is outdated and difficult to navigate, making it challenging for users to find the information they need.
- ❌ The pricing on Ecogenica.com.au is not transparent, with hidden fees and charges that can surprise customers after they have already made a purchase.
- ❌ The quality of the products offered by Ecogenica.com.au is inconsistent, with some customers receiving faulty or subpar items.
- ❌ The return and refund policy at Ecogenica.com.au is restrictive and makes it difficult for customers to get their money back if they are unsatisfied with their purchase.
Experiences
Very happy with the installation. All went very smoothly. Hot water restored 2 hours post installation. Unit looks nice and the compressor is quiet. Looking forward to saving money on gas.
Peter Downie
Was really easy, the guys that did the change over from my old and expensive hot water heater to this very fuel efficient heat pump hot water service, were fantastic. Fast, quiet, polite and obviously know what they’re doing. I’d recommend ecogenica to anyone. Very good job 👏 thank you.
m jeffery
Unhappy! Sent the photos preinstall with the understanding that there was sufficient room to fit the hot water system. Ends up, the compressor / heat exchange unit was fitted side-ways because otherwise extra piping would be needed, and the plumber/subcontactor was “not paid enough for the job.” I can now barely get a wheely bin down the side walk. Also, there was no electrical certificate left (I thought that was mandatory?), no instruction manual, no receipt/invoice, and no warranty provided.
Graham Shand
For a start, the Ecogenica heat pump unit is so efficient, quiet and I am now using 75% less electricity to heat our water than the previous electric unit. The customer service from the administration and installation teams was impeccable. I have recommended EcoAlliance to many others. Thank you Kindly. Robert, George and teams. Errol Camillery.
Errol Camilleri
Trades people were very quick and helpful in replacing hot water system , the only grief that I would have is the concrete slab that they put down , because it was not stable made the split system sound loud , having said that very happy with the system overall
John De Haas
FAQ
Ecogenica.com.au stands out due to their unique and innovative approach to sustainability, offering high-quality products that are both eco-friendly and effective.
Ecogenica.com.au goes above and beyond to ensure the quality of their products by sourcing only the best materials and working closely with suppliers who share their commitment to sustainability.
Customers can expect top-notch customer service, high-quality eco-friendly products, and a seamless shopping experience when purchasing from Ecogenica.com.au.
Ecogenica.com.au offers competitive pricing for their eco-friendly products, making them accessible to a wide range of consumers who are looking to make more sustainable choices.
Ecogenica.com.au actively supports environmental conservation efforts by donating a portion of their profits to organizations dedicated to protecting the planet and promoting sustainability.