Exetel.com.au is a telecommunications service provider in Australia known for its affordable plans and reliable customer service. Customers praise Exetel for its fast internet speeds and competitive pricing compared to other providers in the market. The company offers a range of services including NBN, mobile, and home phone plans, catering to the needs of both residential and business customers. Overall, Exetel is a popular choice for those looking for cost-effective and efficient telecommunications solutions in Australia.
Exetel.com.au
Exetel.com.au is a telecommunications company based in Australia that offers a range of services including internet, mobile phone plans, and home phone services. As an independent reviewer, I have found that Exetel.com.au stands out for its competitive pricing and reliable customer service. The internet plans are particularly popular among customers for their fast speeds and affordable prices. Additionally, the mobile phone plans offer great value for money with generous data allowances and unlimited calls and texts. Overall, Exetel.com.au is a top choice for those looking for reliable telecommunications services in Australia.
Advantages
- ✅ Exetel offers competitive pricing for their services, making it a costeffective option for customers looking to save money on their internet and phone plans.
- ✅ The customer service at Exetel is topnotch, with friendly and knowledgeable staff ready to assist with any questions or concerns.
- ✅ Exetel provides reliable and fast internet speeds, ensuring that customers can stream, browse, and download without any interruptions.
- ✅ With a range of flexible plans and packages available, Exetel allows customers to tailor their services to suit their individual needs and budget.
- ✅ Exetel offers great value for money, with additional perks such as free installation and equipment provided with certain plans.
Disadvantages
- ❌ The customer service response time at Exetel.com.au is often slow and unresponsive, leading to frustration for users.
- ❌ The website interface is outdated and difficult to navigate, making it challenging for customers to find the information they need.
- ❌ Some users have reported billing errors and discrepancies in their invoices, causing confusion and inconvenience.
- ❌ The quality of the internet connection provided by Exetel.com.au is inconsistent, with frequent dropouts and slow speeds.
- ❌ There have been complaints about hidden fees and charges not clearly disclosed to customers, leading to unexpected costs.
FAQ
Exetel.com.au offers a variety of internet plans, including NBN, ADSL, and mobile broadband options. Customers can choose from different speed tiers and data allowances to find the plan that best fits their needs.
Exetel.com.au is known for its excellent customer service, with friendly and knowledgeable staff ready to assist with any queries or issues. Customers can easily reach out for support via phone, email, or live chat.
Exetel.com.au prides itself on transparency and honesty when it comes to pricing. There are no hidden fees or charges, and all costs are clearly outlined in the plan details. Customers can rest assured that they will only pay for what they sign up for.
Yes, Exetel.com.au offers bundle deals for customers looking to combine their internet and mobile services. By bundling, customers can enjoy savings and convenience by managing all their telecommunications needs in one place.
Exetel.com.au partners with leading network providers to ensure reliable coverage across Australia. Customers can expect strong network performance and minimal disruptions, making Exetel a trusted choice for telecommunications services.